Data Entry Specialist

Aston Carter

8d•Onsite

About The Position

The Customer Data Management (CDM) Specialist plays a vital role in ensuring the accuracy and integrity of customer and contract data across multiple internal systems. This position is ideal for a detail‑oriented professional who thrives in a fast‑paced, high‑volume environment and takes pride in owning data quality from start to finish. In this role, you will review and interpret contract documentation, create and maintain customer accounts, and ensure information is accurate and consistent across platforms. You’ll support over 100 locations nationwide, working closely with fellow CDM team members, QA reviewers, and the CDM Manager to meet daily accuracy and productivity goals.

Requirements

Strong data entry skills with a high typing speed
Proficiency in Microsoft Excel
Excellent attention to detail
Critical thinking and problem‑solving abilities
High School Diploma required
Minimum of 2 years of related experience
Ability to work across multiple systems and screens simultaneously
Strong sense of ownership, accountability, and work ethic

Nice To Haves

Prior experience entering or managing contracts
Experience with JD Edwards (JDE)
Customer service experience with a service‑oriented mindset
Strong written and verbal communication skills
Associate’s degree preferred
Exceptional organizational and multitasking skills

Responsibilities

Create, update, and maintain customer accounts with a high level of accuracy
Review and enter contract information, pricing sheets, and equipment transmittals
Process customer setup requests and contract changes efficiently
Manage daily case queues and complete data integrity updates
Audit system reports to identify discrepancies and correct errors
Partner with QA reviewers and teammates to meet quality and performance metrics
Maintain strict data consistency across multiple systems and platforms