Data Entry Specialist

The Mega Force Staffing Group • Raeford, NC

17h • $19 • Onsite

About The Position

RIVR Tech, a subsidiary of Lumbee River EMC, is seeking a detail-oriented, collaborative Temporary Data Entry Specialist to support day-to-day administrative and operational data management in Pembroke. This role is responsible for tracking and entering customer complaints, service orders, and grant-related invoices across core business systems while maintaining high standards of data accuracy, organization, and internal communication.

Requirements

• High school diploma or equivalent required.
• Strong attention to detail, organization, and accuracy in data handling.
• Proficiency in Microsoft Excel and Microsoft Word.
• Ability to work effectively in a team-oriented environment while managing multiple tasks and deadlines.
• Strong written and verbal communication skills.
• Ability to learn internal systems quickly.

Nice To Haves

• Previous data entry, administrative support, customer service, or records management experience preferred.
• Experience using Salesforce, NISC, or similar business systems preferred.
• Familiarity with invoice tracking, service order processing, or grant-related documentation preferred.
• Experience with CRM, database, or utility platforms is helpful.

Responsibilities

• Enter, update, and maintain customer complaint records, service orders, and grant-related invoice data in Salesforce and the NISC platform.
• Review records for accuracy, completeness, and consistency, and correct or escalate discrepancies as needed.
• Track incoming items and maintain organized digital records to support operational visibility and reporting.
• Generate routine and ad hoc reports for management and internal teams based on entered and tracked data.
• Coordinate with team members across departments to confirm information and ensure consistent record-keeping.
• Communicate clearly with coworkers, supervisors, and leadership regarding data issues, missing information, and status updates.
• Support data integrity by following established processes, maintaining confidentiality, and performing basic quality checks.
• Assist with related administrative tasks and special projects assigned during the temporary assignment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED