Data Entry Specialist

TEKsystems•Fairfield, IA

3d•$18 - $19•Onsite

About The Position

This is an entry-level role that requires close attention to detail and process. Data entry experience is a plus, and confidentiality is important. Associates in this role will be working with new accounts, reviewing documents and information to ensure completeness, validating client information, and handling returned mail. The team handles inbound calls and occasionally makes outbound calls, which is an essential part of the job, though call volume is not substantial.

Requirements

Ability to pay close attention to details and processes
Data entry experience is a plus
Confidentiality is important
Customer service experience - 1+ years
Inbound/outbound calls experience
Ability to work in multiple systems
Strong attention to detail

Responsibilities

Enter, update, and verify detailed client information in departmental database in an accurate and timely manner
Conduct preliminary research and review of business processes or data
Demonstrate an in-depth understanding of necessary technology platforms used to troubleshoot and research issues
Answer and problem-solve incoming telephone, voice mail, e-mail and occasionally in-person requests professionally and courteously
Coordinate with other departments regarding entry and maintenance of account information
Assist with accuracy checks of team data entry to ensure accuracy levels are met