Data Entry Operator

Centuri Group, Inc.•Glendale, AZ

2d•Onsite

About The Position

As a Customer Reporting Data Entry Operator, you will be responsible for ensuring that our data is accurate, complete, and on time. You will report to the Manager of Customer Reporting. Centuri is a publicly traded company (NYSE: CTRI) with $3 billion in revenue, leading the utility and energy infrastructure across North America. We offer professional growth opportunities, and a culture where safety, sustainability, and teamwork are paramount, with training and benefits that support employee well-being.

Requirements

High School Diploma or equivalent.
Professional experience utilizing Field Operations (FOMS), Work Management (WMIS), or Customer Management Systems (CMS) within a construction environment.
Advanced skills in the Microsoft Office Suite with a demonstrated ability to master new technologies and ensure high-level data accuracy.
Practical understanding of, or experience within, the natural gas utility industry.
Proven ability to manage complex organizational tasks and navigate multiple technical platforms simultaneously to meet strict deadlines.

Responsibilities

Process daily field labor reports and execute high-volume data entry for service and main installations into the Customer Reporting System.
Manage the daily retrieval and release of work orders, ensuring all completed tasks are accurately logged in tracking systems.
Serve as a subject matter expert on corporate policies and customer regulations to ensure all data entry meets strict industry standards.
Perform data entry to relieve and balance inventory levels within the reporting system, maintaining real-time material accuracy.
Generate comprehensive quarterly reports on completed work orders and corrections to provide leadership with actionable operational insights.
Act as a primary point of contact for internal staff and customer representatives to facilitate communication and resolve technical or reporting issues.
Organize and maintain secure electronic and paper-based filing systems to ensure audit readiness and information accessibility.
Engage in cross-departmental training and provide surge support to other teams to maintain seamless business continuity.
Perform other responsibilities as requested by leadership.