Data Entry Operator II

PEOPLE TECHNOLOGY AND PROCESSES LLC•Middletown, RI
•Onsite

About The Position

Performs higher-complexity data entry and administrative support for Code 104 enterprise infrastructure, maintaining databases and records that support network, telephone, and media services reporting and call accounting. This role is crucial for supporting telecommunications site billing data collection and routing, as well as maintaining and quality-checking documentation for metrics and maintenance reports.

Requirements

  • Minimum education, years of experience, and skills in accordance with the NUWCDIVNPT labor category description for this position and level.
  • Proficiency with database data entry, verification, and standard office productivity tools

Responsibilities

  • Enter, verify, and maintain records across service desk, work order, and call accounting databases
  • Support telephone call accounting by collecting and organizing call records
  • Assist with telecommunications site billing data collection and routing
  • Maintain and quality-check documentation supporting metrics and maintenance reports
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