Data Entry / Indexing Specialist

Conduent • Baton Rouge, LA

15d • Onsite

About The Position

We are seeking a detail-oriented Data Entry/Indexing Specialist to support document and transaction processing operations. In this role, you will be responsible for accurately entering, reviewing, and indexing data while ensuring completeness and quality of information. The position requires strong computer skills, excellent attention to detail, and the ability to work efficiently in a fast-paced environment with high volumes of work.

Requirements

• High School Diploma or GED
• Ability to pass a background check and drug screening
• Alpha-numeric typing speed of at least 10,000 keystrokes per hour
• Proficient computer and data entry skills
• Ability to multitask in multiple programs
• Strong attention to detail and accuracy
• Reliable attendance and punctuality
• Ability to sit for extended periods

Responsibilities

• Provide professional customer service support via inbound calls
• Handle high-volume call center interactions efficiently and accurately
• Resolve customer inquiries, issues, and complaints in a timely manner
• Maintain accurate records through data entry and system updates
• Follow company processes, compliance standards, and quality guidelines
• Meet productivity, attendance, and performance metrics
• Collaborate with team members to improve customer satisfaction

Benefits

• medical
• dental
• vision
• Paid time off and holidays
• Paid training
• Career growth and advancement opportunities
• Supportive and inclusive work environment
• health insurance coverage
• voluntary dental and vision programs
• life and disability insurance
• a retirement savings plan
• paid holidays
• paid time off (PTO) or vacation and/or sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED