Data Entry Coordinator

Arrow Exterminators•Marietta, GA

4d•Onsite

About The Position

Arrow Exterminators is looking to hire a full-time Data Entry Coordinator to provide uncompromised service, support, and administration to internal and external Service Center customers. This role is responsible for reading and understanding service agreements, and digitally transcribing them into our client management software system. They will also be responsible for reviewing, processing, and entering all services rendered. This an hourly earning position that is determined based on experience. We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.

Requirements

Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) workweek
Willing to work minimal overtime as needed

Responsibilities

Reading and understanding service agreements, and digitally transcribing them into our client management software system.
Reviewing, processing, and entering all services rendered.
Entering and maintaining customer information in our customer relations management software (CRM).
Auditing for ensuring accurate and thorough information is captured in our system.
Liaising between customers and technicians, alerting technicians of new appointments and confirming with customers of an upcoming service.
Administering a high volume of inbound calls.
Supporting other office staff with any given assignments.
Acting as an ambassador for our commitment to creating an awesome experience in every interaction.