Data Entry Coordinator

Arrow Exterminators•Marietta, GA

2d•Onsite

About The Position

Arrow Exterminators is looking to hire a full-time Data Entry Coordinator to provide uncompromised service, support, and administration to internal and external Service Center customers. This role is responsible for reading and understanding service agreements, and digitally transcribing them into our client management software system. They will also be responsible for reviewing, processing, and entering all services rendered. This an hourly earning position that is determined based on experience.

Requirements

Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) workweek

Responsibilities

Entering and maintaining customer information in our customer relations management software (CRM).
Auditing to ensure accurate and thorough information is captured in our system.
Acting as a liaison between customers and technicians, alerting technicians of new appointments and confirming with customers of an upcoming service.
Administering a high volume of inbound calls.
Supporting other office staff with any given assignments.
Reading and understanding service agreements, and digitally transcribing them into our client management software system.
Reviewing, processing, and entering all services rendered.