Quote Data Entry Coordinator (3543)

Word & Brown CompaniesOrange, CA
$19 - $19Onsite

About The Position

This position is responsible for accurate and timely entry, validation, and processing of employee and dependent census data to support quoting activities for Word & Brown GA. The role ensures data integrity, compliance with internal standards, and readiness of census information for underwriting and quote generation.

Requirements

  • Must Type 45 WPM
  • Proficient verbal and written communication skills.
  • Ability to support, interface, and communicate with various clients and organizations in person, via email, and by telephone.
  • Strong attention to detail with exceptional organizational skills.
  • Ability to prioritize, manage time effectively, and handle multiple tasks simultaneously.
  • Ability to collaborate and communicate professionally with all levels of leadership, employees, clients, and vendors.
  • Self‑guided and highly motivated, with the ability to follow directions.
  • Demonstrated proficiency in Microsoft Office 365 tools, including SharePoint, Teams, Outlook, Excel, and Word.
  • Ability to work well in a fast‑paced, deadline‑driven environment.
  • Ability to multitask effectively.

Nice To Haves

  • Knowledge of the health insurance industry
  • Prior customer service experience

Responsibilities

  • Perform accurate quote entry and processing for Word & Brown products.
  • Complete new hire enrollment quote entry and processing for Word & Brown.
  • Review census and quote data for accuracy, completeness, and duplicate information prior to submission.
  • Notify quote requestors of any defaulted information, assumptions used or identified discrepancies in a timely manner.
  • Bind approved quotes in accordance with established procedures and system requirements.
  • Assist with W&B Enrollment kits
  • Compile and gather data to support daily quote reporting.
  • Process and distribute return mail in accordance with departmental standards.
  • Maintain current departmental Standard Operating Procedures (SOPs) and assist with updates as needed.
  • Participate in quote and system testing activities as assigned.
  • Prepare and package monthly renewal materials.
  • Adhere to all PHI (Personal Health Information) and HIPAA regulations, ensuring confidentiality and secure handling of sensitive information.
  • Support departmental training and cross‑training initiatives as assigned by the leadership team.
  • Maintain a clean, organized, and secure workspace in compliance with clean desk policies.
  • Maintain regular, on‑site attendance and punctuality as an essential function of the position.
  • Perform other related business tasks or duties as assigned.
  • Adhere to all PHI (Protected Health Information) and HIPAA (Health Insurance Portability and Accountability Act) guidelines.
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