Data Entry Coordinator

Johnson Controls • Brampton, ON

1d • CA$39,000 - CA$45,000 • Onsite

About The Position

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Your next incredible opportunity is just a few clicks away! This is primarily an in-office position. Hybrid or remote work arrangements may be considered based on business needs and management discretion. We are currently hiring for the following shifts: 11:00 AM – 7:00 PM, 12:00 PM – 8:00 PM. Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

Requirements

• High School Diploma or GED.
• English fluency and/or bilingual proficiency in French.
• Availability to work days, evenings, and weekends as needed.
• Permanent shift assignments are awarded based on seniority.

Nice To Haves

• Strong verbal and written communication skills.
• Computer proficiency with strong keyboarding skills (40+ WPM preferred).
• Ability to effectively multitask in a fast-paced environment.
• Comfortable managing potential emergency situations with composure and accuracy.
• Excellent organizational skills and strong attention to detail.

Responsibilities

• Resolve operational, customer service and/or employee issues.
• Interact with external and internal customers via telephone, email
• Promote a positive customer service atmosphere.
• Initiate necessary action when irregular signals are received, or trouble develops.
• Work with outside repair technicians, and internal JCI contacts to ensure that signals are received properly and that circuits and signaling devices are restored to normal operation.
• Must be able to adhere to standard operating procedures and special instructions.
• Respond quickly and precisely to incoming phone calls.
• Document all alarm activity and subscriber phone calls via PC and activity reports.
• Other duties as assigned.

Benefits

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED