Data Entry Clerk

The Plus Group • Oakland, CA

2d • Onsite

About The Position

The Plus Group, in partnership with our client, is looking for a detail-driven Data Entry Clerk to join our team. This is a seasonal role through January 2027, offering a fantastic opportunity to sharpen your skills in accuracy, focus, and organization. If you love puzzles, thrive on problem-solving, or even enjoy gaming in your downtime, this role is a great chance to put those skills into action in the workplace.

Requirements

• At least 2 years of experience in administrative support and data entry.
• Excellent attention to detail, ability to focus, and eagerness to learn.
• Strong communication skills and a team-first mindset.

Nice To Haves

• Experience in healthcare or insurance is a plus

Responsibilities

• Accurately enters enrollment updates (additions, terminations, and changes) into the AS400 system while meeting service-level agreements (SLAs).
• Reviews discrepancy reports, investigates issues, and resolves or requests documentation as needed.
• Communicates with Account Coordinators to clarify data entry questions and plan rules.
• Handles reconciliation and adjustments for the Small Business Rewards Program.
• Supports data entry quality checks, Freshdesk ticket staging, and scanning/indexing files.
• Provides back-up support during high-volume enrollment periods.
• Assists clients with username and password reset requests.
• Maintains organized files and document control procedures.
• Ensures all emails and phone calls are responded to within the same day—or escalates when extra help is needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed