Data Entry Clerk
Recrute Action•Woolwich, ON
•Hybrid
About The Position
Fast-paced opportunity in the insurance industry focused on high-volume application processing, data accuracy, and broker support. Work with tools like DPS and Excel in a collaborative hybrid environment, handling real-time requests while developing strong operational and analytical skills.
Requirements
- Bachelor’s degree required.
- 1 year of relevant experience in data processing, operations, or administrative support.
- Proficiency in Microsoft Excel, Word, and SharePoint.
- Strong attention to detail.
- Strong organizational and time management skills.
- Ability to handle high-volume and repetitive tasks with consistency.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Ability to quickly learn and adapt to new tools and systems.
Nice To Haves
- Familiarity with DPS systems is considered an asset.
- Experience with reporting or audit activities is an asset.
Responsibilities
- Complete assigned operational tasks while meeting service level agreements and productivity targets.
- Process applications and requests using the DPS system, including items received via email, fax, and MFT.
- Perform high-volume data entry activities, including processing a minimum of 200 applications per day with accuracy.
- Identify and resolve mismatch and reject queue items, including required follow-ups.
- Review unclear applications by referencing original submissions to ensure accurate processing.
- Process returned safety catch notifications in office.
- Retrieve CSP applications from the client portal and maintain accurate Excel tracking.
- Manage CSP incomplete reporting and follow up with lenders as needed.
- Conduct audits of applications and emails when required.
- Retrieve faxes from the Rightfax server.
- Manage shared inboxes, prioritize escalations, and ensure adherence to service level agreements.
- Handle inbound and outbound communications, including emails and phone calls, to support brokers, customers, and internal partners.
- Issue indemnification certificates upon request from brokers.
Benefits
- Hourly salary of $17.60.
- Full-time position: 37.50 hours per week.
- Weekdays with a start time between 8:00 am and 8:30 am.
- 6-month contract with the potential for permanent employment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
