Data Entry Clerk

Aston Carter•Carlsbad, CA

11d•$22 - $24•Onsite

About The Position

We are seeking a detail-oriented Data Entry Clerk to join our team in a fast-paced, customer-focused environment. This position combines high-volume data entry, email-based customer support, and administrative responsibilities. The ideal candidate is highly organized, excels at working with detailed information, and can communicate professionally while managing multiple priorities. If you enjoy working with data, solving customer issues, and maintaining accuracy in a structured environment, we'd love to hear from you.

Requirements

Previous data entry experience with strong typing speed and accuracy.
Customer service or customer support experience, preferably in a call center, administrative, or office environment.
Proficiency with Microsoft Excel, Word, and other Microsoft Office applications.
Experience using ERP systems or similar business software.
Strong written communication skills with the ability to draft professional emails.
Excellent organizational and multitasking abilities.
Strong attention to detail, especially when working with numbers, addresses, product information, and part numbers.
Ability to learn new systems and processes quickly.
Reliable attendance, punctuality, and a strong work ethic.

Nice To Haves

Experience working with large product catalogs or extensive part number databases.
Experience handling inbound customer calls.
Ability to retain and apply detailed product and process information.
Comfortable working in a focused, analytical team environment.
Proactive, collaborative, and eager to learn.

Responsibilities

Accurately enter and maintain high volumes of alphanumeric data, including product information and part numbers.
Manage a shared customer service inbox, ensuring timely and professional responses.
Prioritize and organize requests from multiple customers while maintaining strong attention to detail.
Update and maintain records using Microsoft Office applications and internal systems.
Enter, update, and retrieve information within an ERP system.
Provide customer support via email and inbound phone calls.
Resolve customer inquiries and scheduling challenges with professionalism and a solution-oriented approach.
Follow established procedures and quickly learn new processes and workflows.
Assist with administrative duties, documentation, and general office support.
Collaborate with team members to ensure efficient daily operations.
Maintain accuracy and data integrity across all systems and communications.