Data Entry and Support Specialist

Targeted Solutions LLC • Reading, PA

13h • Hybrid

About The Position

Process and merge data files for each mailing client to ensure that their direct mail marketing pieces are sent at the correct time, and to the correct destination. Support and assist other departments to create a smooth workflow.

Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of Microsoft Word, Microsoft Excel, Mail Shark Site, Slight InDesign, CS Suite, internet software, and miscellaneous programs as needed.
• Oral communication skills
• Customer service skills
• Organization skills
• Written communication skills
• Diplomacy skills
• Time management skills
• Telephone etiquette skills
• Professionalism
• Computer literacy skills
• Proofreading skills
• Keyboard skills

Nice To Haves

• Presort and postsort experience

Responsibilities

• Prepare, process and merge mailing lists for addressing marketing material
• Fill out weekly report and print postage tags for priority mailing jobs.
• List certification for mailing/marketing requests.
• Merge client files for weekly logistics trucking plan.
• Prepare, modify and organize weekly logistic paperwork.
• Manage USPS Customer Gateway portal so mail can be verified weekly and postage is billed correctly.
• Setup digital campaigns to supplement marketing materials.
• Create itemized schedule for weekly logistic plan to provide to USPS employee prior to verification.
• Verify and upload proof of mailings (postage receipts) for clients.
• Internal account data entry and correspondence.
• Operate in a team environment while independently and collectively working toward similar goals.
• Ability to understand and learn various strategies of mailing (EDDM, full service, suppression, nonprofit, DDU, etc).
• Presort and postsort experience a plus.
• Perform all other duties as assigned by management.

Benefits

• Competitive hourly wage with potential for overtime
• Medical, vision, and dental insurance plans for you and your family
• 401(k) plan with dollar for dollar employer match on a generous percentage of your contribution
• Paid time off - Starting with 13 days of PTO (prorated on start date). Additional PTO accrues annually (1-5 years: 8 hours annually; 6+ years: 4 hours annually)
• Paid maternity leave (8 weeks)
• Paid paternity leave (2 weeks)
• Paid holidays
• Bereavement Leave
• Casual attire
• Free coffee
• Snacks and catered food kiosk (Mail Shark adds $5 to your account weekly)
• Company-paid lunches when print goals are met
• Option to work from home every Friday after a 90-day probationary period

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level