DATA CONTROLLER TRAINEE

WPAS Inc • Mercer Island, WA

11d

About The Position

The Data Controller Trainee works under the direct supervision of the Department Supervisor and is in a training capacity to determine suitability for control work. The trainee learns and performs duties associated with the Data Controller position, with the goal of moving out of the trainee classification. The role involves balancing self-pay remittances and reports, maintaining billing rate files, communicating discrepancies, monitoring delinquencies and collections, and providing customer service. The employee also supports team members and performs other duties as assigned.

The position is performed under typical office conditions, with a usually quiet noise level. Employees must meet the physical and mental demands needed to perform the essential functions, including communication, reading and interpreting documents, problem-solving, mathematical reasoning, learning new skills, detailed work across concurrent tasks, and working under deadlines with frequent interruptions. Reasonable accommodations may be made for employees with disabilities.

Requirements

• Two years of general office experience.
• Working knowledge of basic office equipment.
• Professional appearance and excellent verbal and written communication skills for communicating with the public, union representatives, outside agencies, and insurance carriers.
• Ability to communicate effectively and professionally with management, coworkers, and staff in other departments.
• Ability to remain calm and positive in communications.
• Excellent organizational skills and ability to multitask.
• Ability to maintain a positive mental attitude under demanding or stressful situations.
• Ability to review and edit documents accurately and on time.
• Ability to use computer and phone systems to perform the essential functions of the position.
• Previous experience using Microsoft Office software.
• High school diploma or GED.

Nice To Haves

• One year of office experience in an accounting office or in an accounting-capacity role.
• Two years of college experience in a related field; an associate degree is not required.

Responsibilities

• Balance self-pay remittances and reports, ensuring data is entered accurately.
• Learn to maintain self-pay billing rate files and demonstrate the ability to do so.
• Learn to communicate discrepancies in remittances to outside parties.
• Learn to monitor and maintain self-pay delinquencies and collection matters.
• Use written and telephone customer service skills to provide information, answer questions, and resolve complaints.
• Demonstrate continuous improvement, increase workload capacity, work independently, and contribute productively as a team member.
• Provide support to other team members.
• Learn and perform the duties of a Data Controller to move out of the trainee classification.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED