Data & Compliance Coordinator

Interfaith Community Services INCEscondido, CA
Onsite

About The Position

Interfaith Community Services is North County's largest social services agency, dedicated to empowering hungry, homeless, and low-income community members towards self-sufficiency since 1979. The organization impacts over 20,000 individuals annually through various programs including basic needs support, social services, housing, employment development, senior services, veterans programs, and addiction recovery. With a network of over 250 faith communities, 1,700 volunteers, and a staff of over 275, Interfaith provides a safe haven and a path to self-sufficiency. This role is for individuals passionate about making a difference in a service-driven environment.

Requirements

  • High School Diploma, required
  • Basic understanding of homeless services, social services, or affordable housing programs.
  • Awareness of HIPAA, confidentiality and nondiscrimination requirements with willingness to learn more.
  • Strong attention to detail and accuracy in data review and entry.
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
  • Strong organizational skills, including document management and record keeping
  • Solid written and verbal communication skills.
  • Ability to follow structured processes consistently and accurately.
  • Ability to use analytical thinking when reviewing data or documentation.
  • Ability to work independently and prioritize multiple tasks.
  • Ability to support staff with basic database navigation and data-entry questions.
  • Ability to learn new regulations, procedures, and systems.
  • Ability to maintain confidentiality and exercise good judgment.
  • Ability to communicate effectively with a diverse workforce and community.
  • Ability to work efficiently under deadlines and adapt to changing needs.

Nice To Haves

  • Associate’s degree in Business, Human Services, Public Administration, Data Analytics, or a related field, preferred
  • One (1) or more years of data entry experience and additional experience in administrative support, compliance, recordkeeping, or social services, preferred
  • Experience with HMIS/Clarity, Credible EHR, ETO, or similar database systems, preferred
  • An equivalent combination of education, training, and experience that demonstrates the ability to perform the essential functions of the position may be considered

Responsibilities

  • Conducts routine data quality reviews across databases such as HMIS/Clarity and ETO.
  • Identifies missing, inaccurate, or inconsistent client record data and communicates findings to program teams.
  • Supports data cleanup activities, ensuring program information is accurate, complete, and aligned with funder requirements.
  • Runs standard data queries and compiles basic reports for leadership and compliance needs.
  • Provides one-on-one support to staff regarding database navigation and proper data entry practices.
  • Helps create reference guides, job aids, and instructional materials for data-entry processes.
  • Leads administrative components of contract closeout procedures.
  • Tracks reporting deadlines, gathers required documentation, and assists with data validation for closeout packets.
  • Organizes and archives all necessary records to support compliance and audit readiness.
  • Assists with internal quality reviews and checklist-based monitoring activities.
  • Supports accreditation documentation needs (e.g., CARF).
  • Helps assemble materials for internal and external audits.
  • Assists in updating and maintaining policies, procedures, and QA documentation.
  • Coordinates internal and external records requests; maintains accurate tracking logs.
  • Organizes compliance records, files, and departmental documentation systems.
  • Schedules meetings, prepares handouts, assembles reports, and provides general administrative support.
  • Assists in maintaining documentation for regulatory and contractual requirements.
  • Performs additional duties as assigned.

Benefits

  • Paid Time Off
  • Paid Holidays – 13 scheduled
  • Flexible Work Schedules
  • Medical, Dental, and Vision Insurance
  • AD&D / Group Life Insurance
  • Flexible Spending Accounts – Medical and Dependent Care
  • Matched 401(k) Retirement Plan
  • Early Release Days!
  • Work Anniversary Bonuses
  • Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
  • Employee Assistance Plan (EAP)
  • Home Ownership Assistance Program
  • Casual Work Environment
  • Professional Growth and Career Development Opportunities
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