Data Center Technician - Onsite

LinkedIn • Hillsboro, OR

1d • Onsite

About The Position

Genesis10 is currently seeking a Data Center Technician for an onsite position with a Leading Technology Firm located in Hillsboro, OR. This is a 12-month contract opportunity. As a Data Center Technician, you will be responsible for troubleshooting console connectivity, server power supply, and network connectivity issues. In this role, you will assist with the installation of new SSDs and NVMes, mentor associate technicians, and work with contracted technicians and full-time engineers to ensure hardware break-fix activities meet required SLAs and KPIs.

Requirements

• 4 years in a Data Center Engineering Role
• 4 years network cabling experience
• 4 years Linux troubleshooting experience
• 4 years server hardware troubleshooting experience

Nice To Haves

• Experience with ticket systems like JIRA, Salesforce, or ServiceNow
• Certifications such as CompTIA Server , CompTIA Linux , CompTIA A or similar
• Experience with automation and script use (e.g., Python, Bash)
• Familiarity with networking protocols and equipment (e.g., switches, routers)
• Experience using fiber testing equipment and understanding complex network mapping
• Strong verbal and written communication skills
• Sound problem-solving logic and analytical skills
• Ability to work independently and within a team
• Attention to detail and strong organizational skills
• Proactive attitude and ability to manage multiple tasks simultaneously
• Ability to adapt to new technologies and processes

Responsibilities

• Perform basic hardware diagnostic and troubleshooting of servers, escalating complex issues as necessary
• Troubleshoot basic Linux OS level issues on all servers
• Install new SSDs and NVMes into existing servers
• Assist engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly
• Troubleshoot and resolve all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.)
• Resolve manually-generated tickets through cross-functional collaboration across diverse teams
• Process all server nodes ready for decommissioning and prepare them for a third-party ITAM vendor to pick up
• Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth
• Respond to all system problems on a 24x7 basis and take part in an on-call rotation
• Assist Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting
• Ensure the client's data center house rules and cleanliness standards are being followed and immediately report any concerns to leadership

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed