Data Center Technician

Flex • Lynnwood, WA

2d • Onsite

About The Position

The Data Center Technician will be based in Lynnwood, WA, reporting to the Data Center Manager and providing hands‑on operational support for both the Lynnwood and Kent data center facilities. This role requires a technically strong, self‑driven professional with solid experience in data center operations, physical infrastructure support, hardware installation, cabling, troubleshooting, and vendor coordination. The technician will ensure reliable, secure, and scalable data center operations while supporting business‑critical IT services across on‑premises and Hybrid Cloud–connected environments. The ideal candidate is comfortable working independently with minimal supervision, understands operational discipline, and actively contributes to service availability, standardization, and continuous improvement.

Requirements

• 4 to 7 years of hands‑on experience supporting data center operations.
• Strong experience with server, storage, and/or network hardware installation and troubleshooting.
• Solid knowledge of fiber and copper cabling standards and best practices.
• Familiarity with infrastructure and environmental monitoring tools.
• Ability to work independently, follow operational procedures, and manage multiple priorities.
• Strong documentation skills and attention to detail.

Nice To Haves

• Bachelor’s degree or equivalent education, training, or experience.
• Experience in corporate or multinational data center environments.
• Knowledge of ITIL principles and data center industry standards.
• Relevant certifications (e.g., AWS, Azure, Cisco, CompTIA Server+, Network+, or similar).
• Exposure to automation, scripting, or infrastructure management tools.

Responsibilities

• Perform rack‑and‑stack installation of server, network, and storage equipment.
• Manage structured cabling (fiber and copper), ensuring proper labeling, routing, and documentation.
• Monitor data center infrastructure and respond to hardware, network, and environmental incidents via the incident tracking system.
• Perform routine inspections, preventive maintenance, diagnostics, and troubleshooting of data center equipment.
• Support patching, firmware upgrades, and lifecycle maintenance activities for infrastructure components.
• Adhere to data center security, safety, and access control procedures at all times.
• Maintain accurate documentation of asset inventory, cabling layouts, rack elevations, and operating procedures.
• Proactively monitor systems for availability, performance, capacity, and environmental conditions.
• Assist in defining and supporting monitoring, alerting, and escalation processes to meet service availability targets.
• Participate in IT Business Continuity and Disaster Recovery testing and execution activities.
• Support infrastructure deployments, upgrades, migrations, decommissioning, and site improvement projects.
• Collaborate with network, compute, and storage teams to support Hybrid Cloud–related infrastructure requirements.
• Assist with system or infrastructure enhancements that improve reliability, performance, or operational efficiency.
• Prepare and maintain Standard Operating Procedures (SOPs) for day‑to‑day data center and infrastructure operations.
• Coordinate with vendors and service providers for equipment installation, repair, and maintenance.
• Assist with procurement logistics, asset onboarding, and vendor‑supported activities.
• Participate in change management activities, ensuring changes are documented, tracked, and executed according to established processes.
• Communicate effectively with internal teams, vendors, and stakeholders to ensure timely issue resolution and clear status updates.
• Use monitoring and reporting tools to track infrastructure health, power usage, cooling efficiency, and fault trends.
• Generate and maintain documentation required for audit readiness, compliance, and internal reviews.
• Ensure enterprise data and infrastructure are handled in accordance with security, privacy, industry best practices, and regulatory standards.
• Provide after‑hours and on‑call support for urgent incidents and planned maintenance activities.
• Travel independently between Lynnwood and Kent data center locations as required (personal vehicle required).

Benefits

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree