About The Position
The Data Center Technician works on Google’s Hardware Operations team, which monitors and maintains the physical infrastructure behind Google’s services. The role installs, configures, tests, troubleshoots, and maintains hardware such as servers and their components, along with server software such as Google’s Linux cluster. It also involves configuring more complex infrastructure components, including networks, routers, hubs, bridges, switches, and networking protocols. The technician deploys and operates data center infrastructure, diagnoses and resolves equipment or infrastructure issues, maintains data security and integrity, and performs equipment repairs and preventative maintenance. The work can include manual movement and installation of racks and may be physically demanding. Technicians may participate in or lead small project teams and develop contingency plans for larger installations. Availability for non-standard, shift-based hours—including nights, weekends, and holidays—and travel as operationally required is necessary.
Requirements
- Experience performing component-level repairs and troubleshooting on technical equipment.
- Experience diagnosing and troubleshooting operating systems, computer hardware, and server hardware.
- Experience with networking protocols.
- Ability to lift or move 50 lb (23 kg) of equipment and exert oneself physically over extended periods, including frequent bending, kneeling, climbing, pushing, pulling, and lifting.
- Must be available to travel as operationally required to support business priorities.
- Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
Nice To Haves
- Bachelor’s degree or equivalent practical experience.
- Four years of experience in maintenance and monitoring of server systems.
- Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as Systems Administration, Network Deployment Engineer, or Help Desk Technician.
- Experience working in a data center or network operation center environment.
- Experience in project management and leadership, and collaborating and partnering with teams.
- Experience with Linux operating systems.
Responsibilities
- Deploy and operate new data center infrastructure across teams.
- Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex equipment or infrastructure issues, applying resources needed to resolve them.
- Maintain data security and integrity, track various forms of media, and ensure non-standard data security issues are handled in accordance with Google security standards.
- Disassemble specific end-of-life equipment through part replacement or maintenance within one or more teams.
- Independently repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues and available solutions.
- Install, configure, test, troubleshoot, and maintain hardware and server software.
- Configure infrastructure components such as networks, routers, hubs, bridges, switches, and networking protocols.
- Participate in or lead small project teams on larger installations and develop project contingency plans.
- Manually move and install racks.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
