Data Center Technician

Lightning AI•Fort Worth, TX

5d•Onsite

About The Position

Lightning AI is seeking a Data Center Technician for a full-time, on-site role in Fort Worth, TX. The company, founded in 2019, is the creator of PyTorch Lightning and offers an end-to-end platform for developing, training, and deploying AI systems. Through a merger with Voltage Park, Lightning AI combines developer-first software with cost-efficient, large-scale compute, serving researchers, startups, and enterprises globally. The role involves maintaining hardware in the data center, diagnosing and resolving system issues, ensuring proper installation of new infrastructure, and becoming a subject matter expert on the physical technical aspects of the data center build. The company is committed to fostering an inclusive and diverse workplace.

Requirements

2+ years of experience in data centers and technically proficient about critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
Strong Linux administration experience
Experience setting up networking appliances (Ethernet and InfiniBand)
Attention to detail: precision in debugging work (such as cabling, patching, or configuring equipment), documenting fixes and changes
Resourceful Problem-solver: doesn’t need to be explicitly told to solve an issue, can figure out solutions under constraints
Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
Must be able to prioritize tasks and react quickly to issues
Strong analytical and communication skills: collaborate closely with our network engineers, SREs, on-site remote hands, and operations team to resolve issues and ensure smooth deployments

Nice To Haves

Experience in HPC environments
Experience working with Dell or Nvidia equipment

Responsibilities

Help maintain hardware in the data center, including tasks such as configuration, maintenance, monitoring, and troubleshooting assistance
Help diagnose and resolve system/compute/network issues to restore functionality
Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
Troubleshoot server hardware and software issues
Become a subject matter expert on all the physical technical aspects of the data center build, from power deployment to containment solution to cabling infrastructure
Proactively monitor onsite hardware to get ahead of any failures
Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved
Work with RMA team to ensure faulty parts are returned and replacements are ordered
Create installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers