Data Center Technician

Groq • Houston, TX

2d • Onsite

About The Position

Groq's mission is to install, configure, maintain, and support the data center infrastructure that powers Groq’s AI inference cloud. As a Data Center Technician, you will own day-to-day hands-on operations within the data center, helping ensure our compute and network infrastructure operates reliably and is ready to scale. Groq is transforming its innovation into a global cloud platform powering production AI workloads. The opportunity is massive, and it's still wide open. Now let's go build it!

Requirements

• 2+ years of experience in data center operations or a related field.
• Strong working knowledge of data center infrastructure, including servers, storage systems, and network devices.
• Hands-on experience installing, cabling, maintaining, and troubleshooting server and network hardware.
• Intermediate Linux skills and comfort working from the command line.
• Advanced fiber optic cabling skills.
• Experience with scripting languages such as Python or Bash.
• Experience with data center management software, such as DCIM or BMS.
• Familiarity with virtualization and container orchestration technologies, including Kubernetes.
• Strong troubleshooting, problem-solving, and analytical skills.
• Detail-oriented, with the ability to maintain accurate operational and asset records.
• Able to prioritize and execute effectively in a fast-paced operational environment.
• Strong communication and collaboration skills.
• Curious and motivated to continuously improve your knowledge of data center infrastructure and operations.
• Familiarity with tools such as MacBooks, Slack, and Google Workspace.
• A bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Ability to travel up to 10% of the time.
• Must meet U.S. export control criteria (U.S. citizen, U.S. lawful permanent resident, or protected individual) or be eligible for an applicable export license.

Responsibilities

• Serve as a Directly Responsible Individual (DRI) for daily operations within the data center.
• Lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure supporting Groq’s AI workloads.
• Receive, unpack, move, and install servers and other equipment on the data center floor.
• Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
• Perform hardware-level bring-up and testing using Linux command-line tools.
• Maintain accurate inventory and asset accountability for data center equipment.
• Troubleshoot and resolve technical issues involving rack, node, cabling, and hardware failures.
• Run scripts and diagnostic tools to identify and repair rack cabling and other hardware issues.
• Create, update, and resolve tickets in Groq’s ticketing system to maintain clear records of operational work.
• Participate in an on-call rotation supporting 24/7 data center operations.
• Execute final testing and sign-off for newly built racks.
• Partner with cross-functional teams on data center upgrades, deployments, and expansions.
• Develop and maintain technical documentation, including diagrams, procedures, and operational runbooks.
• Execute work in accordance with data center standards, policies, and procedures while maintaining a high bar for reliability and operational consistency.

Benefits

• Competitive compensation through Total Cash philosophy (inclusive of potential bonus value).
• Long-Term Incentive (LTI) Program.
• Robust suite of employee benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level