Data Center Technician (Part-Time)
About The Position
MacStadium is the leading managed Mac cloud solution in the world and is headquartered in Atlanta, GA. We offer the only enterprise-class cloud solution for Apple Mac computers, providing critical infrastructure for iOS and macOS developers at leading tech companies, big enterprises, and more. MacStadium is part of an ecosystem where apps and programs are built that are changing the way people live. It’s likely that numerous apps on your iPhone were built or tested in MacStadium’s data centers. We are seeking a Data Center Technician to join our Las Vegas team to provide a variety of services to build and maintain MacStadium’s patented technology and infrastructure. This position works closely with engineering teams performing hardware and system builds, as well as configuring and troubleshooting new or existing infrastructure. This is a position with the hours of 9 am to 3 pm PT, Monday through Friday. This position requires flexibility to help provide additional coverage on as needed basis.
Requirements
- Minimum of 1 year of experience; technical experience within the Information Technology field strongly preferred.
- Experience with multiple types of hardware (experience with Mac hardware a huge plus)
- Experience with the basics of center infrastructure build and cabling
- Strong oral and written communication skills; results-oriented team player
- Ability to work and succeed within a global team environment
- A strong desire to continuously learn new technologies
Nice To Haves
- Existing IT infrastructure certifications are a plus, as is a willingness to obtain relevant certifications within the first year of employment
- Previous experience with an incident ticketing and tracking system such as Jira is a plus
Responsibilities
- Assist with the build and install of compute, storage and network infrastructure at the data center.
- You will be responsible for all aspects of maintaining and operating a world class data center
- Complete general system and network configurations s for MacOS, Windows, VMware and MacStadium proprietary software
- Troubleshoot and repair infrastructure issues - hands on diagnostic and repair work including racks, switches and cabling
- Coordinate with Engineers and Project Managers to complete large new infrastructure build projects
- Ensure heating and cooling systems are operational and satisfy environmental requirements
- Maintain inventory counts of all company assets
- Work directly with customers to provide excellent service while ensuring the expected performance of their infrastructure
- Record and update documentation of work operations, incident reports, and outages; assist Service Desk Analysts during incidents and by providing backup coverage as needed
- Participate in Root Cause Analysis of infrastructure failures as required
- Maintain a positive work environment, encourage healthy organizational morale, and promote safety at all times
Benefits
- Competitive pay & great benefits.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
