Data Center Technician (TS/SCI)

SpaceX•Hawthorne, CA

About The Position

SpaceX is hiring a Data Center Technician to join its IT Infrastructure team and help build and maintain multiple data centers. The role deploys and maintains infrastructure supporting mission-critical systems, including servers, networks, HVAC, and power systems. The position involves managing data center hardware throughout its lifecycle and monitoring infrastructure performance, environmental conditions, and power and cooling systems. The role also supports inventory management, reporting, preventative maintenance, and continuous improvement.

Requirements

High school diploma or equivalency certificate.
Professional experience working in a data center environment or with enterprise-grade IT hardware.
Active Top Secret, Top Secret SCI, or DOE Level Q clearance.
Willingness to work overtime and weekends as needed.
Ability to lift up to 50 pounds.
Must meet U.S. Government export-control requirements: be a U.S. citizen or national, U.S. lawful permanent resident, refugee, asylee, or eligible to obtain required U.S. Department of State authorizations.

Nice To Haves

Certifications related to IT infrastructure, such as CompTIA Server+, CompTIA Network+, CCNA, or CDCMP.
Experience with data center infrastructure management (DCIM) tools for monitoring, measuring, managing, or controlling data center utilization.
In-depth knowledge of data center environments, servers, and network equipment.
Extensive experience installing, monitoring, and maintaining data center equipment.
Strong Linux skills, including navigating directories and filesystems, manipulating files in the shell, configuring user permissions, installing packages and managing software, identifying filesystem types, process management, troubleshooting and debugging, and Bash or other scripting.
Experience with power and data center cooling capacity planning.
Exceptional analytical and troubleshooting skills.
Experience with multiple vendor hardware architectures.
Experience with server management tools such as HPE iLO, Cisco CIMC, and Dell iDRAC.
Willingness and ability to respond to incidents after hours.

Responsibilities

Monitor and resolve networking, compute, and rack power distribution infrastructure incidents across multiple data centers.
Manage the complete lifecycle of data center hardware, including selection, deployment, operation, maintenance, and decommissioning.
Physically rack and cable data center equipment.
Track and logically organize the physical storage of incoming data center equipment.
Perform quality assurance testing and resolve recurring issues.
Establish, schedule, and track preventative maintenance procedures.
Update documentation, including interconnect drawings, rack layouts, and operating procedures.
Monitor environmental conditions and power and cooling systems to ensure they are optimized for servers, switches, storage arrays, and other devices.
Maintain quantitative performance and utilization data for reporting and analytics to identify continuous improvement opportunities.
Work with the supply chain team and vendors to evaluate, procure, and manage data center equipment inventory.
Respond to incidents after hours as needed and participate in an after-hours on-call rotation.
Travel to other sites for surge support and systems familiarization as needed.

Benefits

Potential long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Comprehensive medical coverage.
Vision insurance.
Dental insurance.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various other discounts and perks.
Accrue three weeks of paid vacation.
Eligibility for 10 or more paid holidays per year.
Paid sick leave under company policy.
Active-cleared employees receive a 10% differential in addition to base hourly pay once officially briefed into a classified program.