Data Center Technician-3

Oracle•Harwood, ND

8h•$68,300 - $148,300•Onsite

About The Position

An Oracle Data Center Technician will be the technical liaison between the technology teams and the Data Center Environment. You can troubleshoot and solve all but the most complex infrastructure issues, you understand which issues to escalate to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. This position involves working on a 24/7 shift rotation Employment for all candidates is contingent upon satisfactory background checks.

Requirements

Bachelor of Science degree in Computer Science, Information Systems, OR equivalent work experience.
Recent graduates are encouraged to apply if they can demonstrate interest and knowledge in the position and a willingness to learn on the job – gap year students also considered.
Prefer 2-5 years of data center experience; 4 years for development preferred.
Experience working in a mission-critical operations environment.
Ability to lift to 25Kg (50lbs).
Ability to work in cramped spaces or elevated locations.
Thorough understanding of data center design, including electrical and cooling plant & and operation thereof.
Leadership experience is a must (minimum 10 plus people in a quickly changing environment).
Able to climb a 9 ft. ladder.
Ability to stand for up to 12 hours.
Systems administration (Linux and/or Windows Servers - especially command line based).
Hardware repair, diagnosis & break/fix.
Networking fundamentals (DNS, TCP/IP, basic troubleshooting).
IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO).
Base Operating System Installs and Configuration.
Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, Serial communication etc.

Responsibilities

Troubleshoot and solve all but the most complex infrastructure issues.
Escalate issues to the appropriate resolver groups.
Create and maintain documentation on technologies supported.
Understand all aspects of the equipment supported.
Innovate and make decisions independently.
Take direction and pay attention to all details involved.
Rack, and stack equipment including commissioning of new racks.
Manage airflow (hot aisle, cold aisle, containment etc.).
Perform structured cabling on fiber & and copper (e.g looming, term & test).
Anticipate problems and develop contingency plans.
Carry out directives without supervision.
Resolve issues independently and apply stop gaps for damage control.
Address technicians and management.
Coordinate with peer level IC’s and formulate solutions to a multitude of problems.
Guide junior technicians and instruct them on proper etiquette and protocol.
Perform Systems administration (Linux and/or Windows Servers - especially command line based).
Perform Hardware repair, diagnosis & break/fix.
Perform Networking fundamentals (DNS, TCP/IP, basic troubleshooting).
Understand IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO).
Perform Base Operating System Installs and Configuration.
Manage Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, Serial communication etc.