Data Center Technician

Lightning AI • Lisle, IL

28d • $80,000 - $90,000 • Onsite

About The Position

Lightning AI is seeking a Data Center Technician for a full-time, on-site role in Lisle, Illinois. The company, founded in 2019, is behind PyTorch Lightning and provides an end-to-end platform for developing, training, and deploying AI systems. Through a merger with Voltage Park, Lightning AI combines developer-first software with large-scale compute. They serve a range of clients from solo researchers to large enterprises and operate globally with offices in New York City, San Francisco, Seattle, and London. This role is crucial for maintaining the hardware infrastructure within the data center, ensuring the smooth operation of AI systems.

Requirements

• 2+ years of experience in data centers and technically proficient about critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
• Strong Linux administration experience
• Experience setting up networking appliances (Ethernet and InfiniBand)
• Attention to detail: precision in debugging work (such as cabling, patching, or configuring equipment), documenting fixes and changes
• Resourceful Problem-solver: doesn’t need to be explicitly told to solve an issue, can figure out solutions under constraints
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Must be able to prioritize tasks and react quickly to issues
• Strong analytical and communication skills: collaborate closely with our network engineers, SREs, on-site remote hands, and operations team to resolve issues and ensure smooth deployments

Nice To Haves

• Experience in HPC environments
• Experience working with Dell or Nvidia equipment

Responsibilities

• Help maintain hardware in the data center, including tasks such as configuration, maintenance, monitoring, and troubleshooting assistance
• Help diagnose and resolve system/compute/network issues to restore functionality
• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
• Troubleshoot server hardware and software issues
• Become a subject matter expert on all the physical technical aspects of the data center build, from power deployment to containment solution to cabling infrastructure
• Proactively monitor onsite hardware to get ahead of any failures
• Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved
• Work with RMA team to ensure faulty parts are returned and replacements are ordered
• Create installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers

Benefits

• Comprehensive medical, dental and vision coverage (U.S.); Private medical and dental insurance (U.K.)
• Retirement and financial wellness support (U.S.); Pension contribution (U.K.)
• Generous paid time off, plus holidays
• Paid parental leave
• Professional development support
• Wellness and work-from-home stipends
• Flexible work environment
• Discretionary bonus
• Meaningful equity component

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed