Data Center Technician II

Edgewater Federal Solutions • Huntsville, AL

1d • Onsite

About The Position

Edgewater Federal Solutions is seeking a Data Center Technician II to support a Federal Client in Huntsville, AL. The role involves installing various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires intermediate knowledge of data center hardware and systems, including interpreting manufacturer guides for installation, understanding space, power, and cooling requirements, and knowledge of mounting hardware specifications. An active TOP SECRET clearance is required, and the position is onsite in Huntsville, AL.

Requirements

• Minimum 3 years of data center hardware and cable installation experience
• Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942.
• Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF)
• Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date
• Must be a U.S. Citizen
• Active Top-Secret Clearance with SCI-CI Poly eligibility

Nice To Haves

• An associate degree or vocational degree in Information Technology Systems is preferred.

Responsibilities

• Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment.
• Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power.
• Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components.
• Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling.
• Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state.
• Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system.
• Adhere to all data center safety rules and policy as well as installation standards.
• Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards.
• Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD.
• Proficiency in Microsoft Office (Project, Excel, Word, etc.).
• Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements.
• Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications.
• Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment.
• Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance.
• Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled.
• Ability to perform copper and fiber communications cable installations and terminations as well as utilize test equipment to certify the terminations are to manufacturer standards.
• Provide timely problem resolution.

Benefits

• ISO 9001, 20000-1, 270001 certified
• Appraised at CMMI Level 3 Maturity for Development and Services
• Named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025
• Equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree