Data Center Technician II

IREN•Childress, TX

7h•$41•Onsite

About The Position

A Data Center Technician II is a mid-level role responsible for ensuring the reliable operation of data center infrastructure through advanced hardware support, incident resolution, and process improvement. Building on foundational technical knowledge, this position involves leading routine complex maintenance task and collaborating with engineering and operations teams to support uptime and performance goals. The role demands strong troubleshooting skills, operational discipline, and adherence to best practices in data center management. This opportunity will have a rotational schedule with a 15% premium rate. With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high performance compute. We belive that human progress is invaluable, but it should be done in the right way - responsibly, sustainably and having a positive impact on the communities we operate in.

Requirements

Intermediate understanding of computer hardware, networking, and data center infrastructure.
High proficiency in troubleshooting hardware issues and performing component replacements.
Expert in cable management, labeling standards, and physical network setup.
Experience using ticketing systems and asset tracking tools.
Intermediate knowledge of operating systems such as Linux or Windows Server. Comfortable working in a command line interface.
Strong communication skills and ability to follow technical documentation and procedures.
Demonstrated ability to read and interpret technical diagrams and standard operating procedures.
Use of industry standard test equipment as well as troubleshooting and root cause analysis skills.
Pre-employment screening, including background check and substance testing may be required according to company policies.
Must provide own steel-toed work boots; other PPE will be supplied.
Must be able to reliably commute to the site in Childress, Texas or have plans to relocate before starting work.
Must be able to lift up to 49 lbs.
Must participate in a 24/7 on call rotation.

Nice To Haves

Relevant certifications preferred (e.g., CompTIA A+, Server+, Cisco CCT, BICSI Installer).
Proficient understanding of data center facility systems, server hardware, storage arrays, networking, and operating systems.
Detail-oriented focus, ensuring systems are both robust and efficient.
Quick and effective at diagnosing and resolving hardware, software, and connectivity issues in a high-pressure environment.
Takes ownership of tasks, systems, and continuous improvement initiatives as well as respond effectively to shifting priorities.

Responsibilities

Perform advanced installation, maintenance, and repair of servers, storage systems, and networking hardware.
Acts as a highly skilled subject matter support expert for customer installations, including rack and stack, cages, overhead cable trays and fiber troughs, cabinets and cable management/support systems.
Test and troubleshoot copper and fiber optic circuits.
Support change management processes, including equipment decommissioning, physical migrations, and component upgrades.
Perform migrations of equipment, power, or networking devices.
Receive, install, and test customer and internal cross connects of copper and fiber optic interconnections.
Follow and enforce security protocols for physical access, data protection, and equipment handling.
Collaborate with remote engineering teams to support system deployments, upgrades, and incident resolutions.
Ensure relevant documentation such as cluster design and layouts, available servers, inventory, etc. is maintained and updated as needed.
Maintain accurate inventory records for all HPC hardware and associated components.

Benefits

Competitive wages with robust per diem and project allowance, when applicable
15% night-shift premium for eligible roles, when applicable
Overtime compensation for non-exempt workers for hours worked over 40 per week
Relocation and Living-out-allowance (as applicable and based on successful candidate circumstances)
100% company paid health insurance premiums (medical, dental, and vision) for employees, 75% company paid coverage for dependents
Company-paid short-term and long-term disability insurance
Voluntary life, critical illness, and accident coverage available
Health Savings Accounts (HSA) – when combined with the High-Deductible Health Plan
Employee Assistance Program and wellness resources
401(k) retirement plan with company match
Paid professional development and access to financial planning and legal services
Paid Time Off (PTO) and paid holidays
Professional development to support certifications, continuing education, or role related training
Company events and team-building activities