Data Center Technician II

Astreya•Thornton, CO

3d•Onsite

About The Position

The Data Center Technician II will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations. This role works on assignments that are moderately difficult, requiring judgment in resolving issues and some instruction on new assignments with infrequent checks on daily work.

Requirements

High school diploma or general education degree (GED) and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
Excellent verbal and written communication skills in English
Ability to respond to any On-Call request within 1 hour, while on-call
Effectively utilize the ticket management systems
Ability to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
Ability to adapt to changing priorities, conditions, and circumstances
Strong organization skills
Working knowledge of computer hardware
Understanding of networking components and infrastructures
Knowledge of copper and fiber testers
Excellent troubleshooting skills
Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
Experience with cable management and knowledge of how to run fiber and copper in a data center
Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
Ability to learn new software
Must provide own transportation to work locations

Nice To Haves

Certifications in Data Center technologies are desired
Hands on experience in electrical, HVAC, and data center infrastructures
Working knowledge of networking components and infrastructures, including Wi-Fi

Responsibilities

Participate in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
Confirm and label devices, rack and cables.
Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
Other duties as required.

Benefits

Medical provided through UHC (PPO, HSA, Surest options)
Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC Nationwide
Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law