Data Center Technician I

IREN•Childress, TX

5d•Onsite

About The Position

IREN is a leading next-generation data center business powering the future with 100% renewable energy. We build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in. A Data Center Technician I plays a critical role in supporting the day-to-day operations of a data center by installing, maintaining, and troubleshooting hardware and network equipment. This entry-level position requires hands-on technical skills, attention to detail, and the ability to work in a fast-paced, physically demanding environment. Technicians work closely with cross-functional teams to ensure uptime, performance, and security standards are consistently met. This opportunity will have a rotational schedule with a premium rate. We have grown substantially since 2019, from our inception in Australia to now having several facilities across North America and being listed on NASDAQ… and we are just getting started! By joining us, you will be contributing to the future of sustainable high-performance compute and the local communities we strive to have a positive impact on.

Requirements

Basic understanding of computer hardware, networking, and data center infrastructure.
Proficiency in troubleshooting hardware issues and performing component replacements.
Familiarity with cable management, labeling standards, and physical network setup.
Experience using ticketing systems and asset tracking tools.
Working knowledge of operating systems such as Linux or Windows Server (entry-level).
Strong communication skills and ability to follow technical documentation and procedures.
Pre-employment screening, including background check and substance testing may be required according to company policies.
Must provide own steel-toed work boots; other PPE will be supplied.
Must be able to reliably commute to the site in Childress, Texas or have plans to relocate before starting work.
Must be able to lift up to 49 lbs.
Must participate in a 24/7 on call rotation.

Nice To Haves

Relevant certifications preferred (e.g., CompTIA A+, Server+, Cisco CCT).

Responsibilities

Perform routine hardware maintenance, diagnostics, and replacements for servers and related infrastructure.
Monitor data center environmental conditions and escalate issues related to power, cooling, or connectivity.
Coordinates incoming requests and work assignments to support customer orders; works on routine customer requests.
Provide support for customer installations within the data center, including rack and stack of equipment, cage builds, overhead ladder rack and fiber trough, cabinets and cable management/support systems.
Track and update inventory, asset tags, and documentation for hardware installations and removals.
Follow and enforce security protocols for physical access, data protection, and equipment handling. Escort equipment vendors.
Collaborate with remote engineering teams to support system deployments, upgrades, and incident resolutions.
Maintain accurate inventory records for all HPC hardware and associated components.