Data Center Technician 1

HostPapaBuffalo, NY
Onsite

About The Position

With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first. As a Data Center Technician, you will play a key role in supporting the daily operations of our data center. You’ll be hands-on with server hardware, perform system installations and configurations, and ensure that all infrastructure is running smoothly and efficiently. This is a great opportunity for someone who enjoys working in a fast-paced technical environment and takes pride in building and maintaining high-performance systems. This is a full-time, on-site role based in our data center in Buffalo, NY.

Requirements

  • At least 2 years of hands-on experience with computer hardware, including server builds and installations
  • Confident installing and configuring various operating systems (Windows Server, Ubuntu, CentOS, Debian, etc.)
  • Familiar with data center workflows such as racking equipment and managing cabling
  • Comfortable working with SuperMicro hardware and related components
  • Strong troubleshooting skills—both onsite and remote
  • Detail-oriented with solid organizational habits
  • Excellent verbal and written communication skills

Responsibilities

  • Set up, configure, and deploy physical server hardware according to customer specifications
  • Install and manage a variety of operating systems, including Windows Server, CentOS, Ubuntu, and Debian
  • Complete technical service requests in person or via ticketing system with a focus on speed, accuracy, and documentation
  • Maintain system inventory and configuration records for accountability and future reference
  • Perform infrastructure tasks such as cable routing, component replacement, and diagnostic testing
  • Keep the data center organized, clean, and operating within established safety and procedural guidelines
  • Work collaboratively with internal teams to support ongoing hardware and system needs
  • Support other tasks or projects as assigned to meet team and business needs

Benefits

  • A competitive salary that values you and your unique skill sets
  • Career advancement & professional development opportunities to help you reach your full potential
  • Flexible work arrangements to support work/life balance
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