Data Center Tech 1
About The Position
As a Data Center Technician you serve as one of many primary resolvers for your support team skilled at troubleshooting and resolving complex hardware infrastructure issues. You support and share knowledge of these technologies with team members. You possess basic to intermediate system administration skills and work autonomously to resolve server issues. You understand all aspects of the equipment you support. You know how to take direction when given paying attention to all details involved. You work well with a team. You are receptive to feedback and able to adjust performance and behavior as required for the position.
Requirements
- 1+ Year of Hardware Break/Fix Experience including building of personal gaming computers.
- Previous hands-on server maintenance support.
- Must be able to work on your feet for 12 hour days in a data center environment.
- Basic to intermediate system administration skills.
- Ability to work autonomously to resolve server issues.
- Ability to take direction and pay attention to details.
- Ability to work well with a team.
- Receptive to feedback and able to adjust performance and behavior.
- Must successfully pass through metal detection equipment daily.
- Required to work in data center environments with variable temperature conditions.
- Work areas may contain environmental allergens and airborne particles including dust.
Nice To Haves
- Prior Low Voltage experience is a plus.
Responsibilities
- Troubleshooting and resolving complex hardware infrastructure issues.
- Supporting and sharing knowledge of technologies with team members.
- Performing hardware diagnostics and troubleshooting to ensure optimal system performance.
- Understanding all aspects of the equipment supported.
- Taking direction and paying attention to all details involved.
- Working well with a team.
- Being receptive to feedback and adjusting performance and behavior as required.
- Understanding power paths, cabling standards, hardware layouts, environmental telemetry, and root-cause behaviors.
- Digging into rack-level problems, cabling issues, power anomalies, and equipment behavior at a detailed level.
- Quickly addressing ISP layer infrastructure issues including power faults, cabling failures, thermal excursions, or alarms.
- Performing physical layer work (cabling, labeling, patching, rack power installs, inspections) with precision, cleanliness, accuracy, and compliance.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
