Data Center Technical Training Consultant

Faith Technologies•Neenah, WI

6d•Hybrid

About The Position

The ICIAN Technical Training Consultant is responsible for the successful implementation and delivery of ICIAN technical and/or trade-related training and services. This includes: coordination and facilitation of technical and/or trade-related classes, design and development of technical and/or trade-related curriculum, and on-site/jobsite coaching and training. Must be proficient in the use of a PC and Microsoft Office Suite, proficient in the operation of audiovisual equipment, familiar with standard concepts, practices, and procedures within data centers, electrical and/or specialty systems contractor field, and knowledge of adult educational principles and theory is preferred. The ICIAN Technical Training Consultant acts as a Subject Matter Expert within the Data Center space.

Requirements

Completion of a recognized apprenticeship program, or an Associate’s or Bachelor’s degree in a related field.
5+ years of data center experience with a strong technical background in electrical systems, specialty systems, or a related trade.
Proficient in the use of a PC and Microsoft Office Suite.
Proficient in the operation of audiovisual equipment.
Familiar with standard concepts, practices, and procedures within data centers, electrical and/or specialty systems contractor field.

Nice To Haves

Knowledge of adult educational principles and theory is preferred.
Journeyman certification and/or BICSI certification preferred.
Previous facilitation or training experience (1–2 years preferred) is highly desirable.

Responsibilities

Effectively facilitates ICIAN technical curriculum and trade-related training classes – specifically around Data Centers.
Creates and leads all hands-on lab training & testing, while keeping safety at the forefront of education.
Leverage key trade industry knowledge to design and scale technical curriculum specialized for high-density data center environments, based on organizational needs.
Create coursework covering data center critical infrastructure—including MV/LV distribution, switchgear, breakers, transformers, relays, ATS/STS systems, UPS systems, generators, PLCs, SCADA/EPMS and mechanical systems—to support safe operation, maintenance, troubleshooting, and real-time system monitoring.
Coach ICIANs through the competencies required for data center deployment.
Assists in owning and continuously enhancing the ICIAN technical curriculum to align with evolving client expectations and business objectives.
Collaborates with ICIAN Team to research and recommend content, develop, pilot, and implement new technical and/or trade-related training and development programs.
Conducts jobsite or on-site coaching and development of employees (related to audits and/or to assist with novel work or jobs in crisis).
Develops relationships with operational leaders that facilitate open dialogue and trust.
Supports and provides guidance to ICIAN Coordinator in the coordination of the ICIAN programs, as needed.
Works with the ICIAN team and subject-matter experts to continuously improve the content, activities, and delivery of technical and/or trade-related programs.
Continually increases knowledge of facilitation craft and public speaking abilities.
Actively participates in professional and trade-related organizations.
Demonstrates an acceptance of the company culture (adhere to company values), an adoption of professional standards, and the ability to model these standards to trainees.
Demonstrates approachability and ability to collaborate with others and effectively influence.
Performs other related duties as required and assigned.