Data Center Tech II

Oracle•Ashburn, VA

1d•$57,500 - $118,200•Onsite

About The Position

This role involves hardware installation and configuration of enterprise servers and cabling infrastructure, including hardware break/fix replacement of FRUs. Responsibilities include rack installation (placement, cabling, power up, and handoff), troubleshooting and resolving Telco connectivity issues, and troubleshooting/replacing network switch equipment. The position requires communication within a ticketing environment used by multiple Oracle Cloud service owners and teams, documentation of activities, and modification of SOPs. Tasks also include structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables, as well as installing, fixing, and repairing system power supplies and cabling. The individual will be expected to execute small projects independently and collaborate with their manager on larger local projects.

Requirements

Knowledge of server/storage/network hardware.
Strong interest in learning new DC concepts.
Strong verbal and written communication skills
Shift schedule (4 days a week, 10-hour shifts). Includes weekends and holidays.
3+ years working in an IT environment.
Experience solving problems on servers, networking devices and IT equipment.
Inventory management experience. Ordering, receiving, and shipping server parts.
Experience taking on-call shifts and ability to respond to critical events as needed.
Experience raising issues to Sr. onsite staff and management as needed.
IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)

Nice To Haves

Knowledge of trunk infrastructure is a plus
2-year or 4-year degree or 3+ Years of experience
1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center

Responsibilities

Hardware installation & configuration of enterprise servers and cabling infrastructure.
Hardware Break/Fix replacement of FRUs
Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
Troubleshooting and resolve Telco Connectivity issues
Troubleshoot & Replace Network Switch equipment
Communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
Documentation of activities and build/modify SOPs
Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
System power supplies and cabling install, fix and repair
Execute small projects on your own and work with your manager in planning and executing larger local projects.