Data Center Team Lead RMA A Shift M-F 6am-230pm

DSV•Lancaster, OH

18h•Onsite

About The Position

The Data Center Team Lead is responsible for effective material orders, customer service, inventory management, and customer material movement requests. The role also assembles and installs servers and electronic components using hand tools, power tools, and measuring devices. The position regularly interacts with customers and other stakeholders at the datacenter and requires building positive working relationships across working groups. The employee uses critical thinking and analytical skills to make informed decisions and meet production goals accurately and efficiently. Computer experience and knowledge of electrical safety and static-discharge hazards and protocols are required because the role involves working with live electrical and electronic equipment and components. The employee must be able to perform essential functions with or without reasonable accommodation and pass any required background checks, clearances, or drug and alcohol tests.

Requirements

3–5 years of related experience.
Strong interpersonal and customer service skills.
Critical-thinking and analytical skills to make decisions based on information and data and meet production goals effectively, accurately, and efficiently.
Computer experience.
Knowledge of electrical safety and static-discharge hazards and protocols.
Ability to work with live electrical and electronic equipment and components.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to pass required federal, state, local government, airport, or company background checks, clearances, and drug and alcohol tests.

Responsibilities

Oversee loading and unloading inbound and outbound freight, including managing shipping documents and records.
Check inbound and outbound freight for accurate part numbers and quantities and ensure materials are in pristine condition.
Perform daily inventory cycle counts and place replenishment orders for critical on-site spare parts.
Process returns of electronic components using multiple warehouse management systems.
Oversee and perform accurate placement of server racks on the datacenter floor using laser measuring devices.
Oversee and populate server racks with electronic components and cabling according to diagrams and schematics.
Install rack hardware using hand, power, and measuring tools.
Operate material-handling equipment, including straddle stackers, rack movers, and electric pallet jacks.
Perform and oversee work-area cleanup to maintain safety, cleanliness, and 5S standards.
Push, pull, and lift frequently throughout the workday.
Maintain material orders, customer service, inventory management, and customer material movement processes.
Delegate and coach effectively, and be flexible to cross-train in multiple datacenter departments.
Follow safety and process procedures and maintain punctuality, reliability, and attention to quality.