About The Position

The Data Center Team Lead is responsible for effective material ordering, customer service, inventory management, and customer material movement requests. The role also involves assembling and installing servers and electronic components using hand tools, power tools, and measuring devices. The position works on site at a datacenter and regularly interacts with customers and other stakeholders. The team lead oversees operational work, supports safety and quality, and delegates and coaches team members.

Requirements

  • 3–5 years of related experience.
  • Strong interpersonal and customer service skills.
  • Ability to build positive working relationships with customers, stakeholders, and other working groups.
  • Critical-thinking and analytical skills for making decisions based on provided information and data.
  • Computer experience.
  • Knowledge of electrical safety and static-discharge hazards and protocols; the role involves working with live electrical and electronic equipment and components.
  • Punctuality, reliability, attention to detail, and a focus on quality.
  • Ability to be flexible and cross-train in multiple datacenter departments.
  • Ability to perform all essential functions with or without reasonable accommodation.
  • Must pass any required federal, state, local government, airport, or company background checks, clearances, and drug and alcohol tests.

Responsibilities

  • Oversee loading and unloading inbound and outbound freight, including managing shipping documents and records.
  • Perform quality checks on inbound and outbound freight to verify part numbers and quantities and confirm materials are in pristine condition.
  • Execute daily inventory cycle counts and replenishment orders for critical on-site spare parts.
  • Process returns of electronic components using multiple warehouse management systems.
  • Oversee and place server racks on the datacenter floor using laser measuring devices with 100% accuracy.
  • Oversee and perform installation of electronic components and cabling in server racks according to diagrams and schematics.
  • Install rack hardware using hand, power, and measuring tools.
  • Operate material handling equipment, including straddle stackers, rack movers, and electric pallet jacks.
  • Oversee and perform work-area cleanup to support safety, cleanliness, and 5S standards.
  • Maintain daily adherence to safety and process procedures.
  • Delegate and coach team members, and cross-train across datacenter departments as needed.
  • Push, pull, and lift frequently throughout the workday.
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