Data Center Service Coordinator

Heartland Community College•St. Louis, MO

1d•Onsite

About The Position

Murphy Company, the Best Choice in Mechanical construction since 1907, is hiring a Data Services Coordinator for the St. Louis, MO office. Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients’ visions. As a DCS Coordinator, you will be a vital member of Murphy’s Data Center Services team. You will obtain new and ongoing work for Murphy’s DCS Department by servicing the needs of our clients.

Requirements

Strong work ethic and service skills
Skills in Microsoft Office, Microsoft Word, Excel, SharePoint, Smartsheet
Organizational skills and attention to detail
Customer service and problem-solving skills
Ability to multitask
Ability to build relationships
Teamwork
Verbal and written communication skills

Responsibilities

Create and maintain work orders and purchase orders
Schedule emergency service, preventative maintenance, and repairs
Ensure each client is given the necessary services and follow up to fill ongoing service needs
Create quotes
Maintain good relationships with technicians/subcontractors and clients to keep customer base
Source vendors to provide needed services new/existing areas
Maintain scheduling spreadsheets
Manage customer portals
Process vendor invoices
Answer telephone and respond to emails
Invoice for services performed
Join office OnCall rotation (On-Call 3-4 weeks over the calendar year)