Data Center Server Operations Site Lead

Google•Richmond, VA

1d•$164,000 - $238,000

About The Position

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our offices to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. As a Site Lead you will manage a team of Operations Managers (OMs) and Data Center Technicians. You will oversee the quality installation of server and network hardware and components, and troubleshoot any challenges. You will manage day-to-day operations and lead the site though installation, configuration, testing and troubleshooting of our servers. In addition, you will also oversee the deployment of complex network components of the data center, lead teams on large deployments and develop project contingency plans, all while growing the team to ensure future success of the site and Google. The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $164000 - $238000 (USD) + 20% bonus target + equity + benefits Learn more about benefits at Google.

Requirements

Bachelor's degree in a technical field or equivalent practical experience.
10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
Experience in site-level data center operational leadership.
Experience in developing and managing managers.
Experience with different operating systems (e.g., Linux) and with developing network architecture.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Nice To Haves

Experience managing technical teams, vendor or contract management and service delivery.
Experience working in data center environments, including building and operating large-scale infrastructure, network and compute architecture and lifecycle, and Linux/Unix system administration.
Experience leading and improving Environmental Health & Safety initiatives.
Experience with data gathering, analysis and presentation skills.
Knowledge of networks and computer hardware architecture, including maintenance and repair.

Responsibilities

Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.