Data Center Operator

Estruxture Data CentersCalgary, AB
Onsite

About The Position

As a Data Center Operator, you’ll play a key role in ensuring the day-to-day operational excellence of our mission-critical infrastructure. From maintenance and monitoring to optimization and safety, you’ll be hands-on with the systems that power our facilities—and the businesses that depend on them. This role is based at our facility on 54th St SE Calgary, Alberta.

Requirements

  • 4+ years in a data center, facility, or mission-critical environment
  • Strong background in electrical/mechanical systems and facility software
  • Familiarity with ITIL principles and ticketing systems
  • Licensed Building Engineer/Operator or equivalent experience
  • Electrical certifications
  • CPR, AED certifications
  • Eligibility for Reliability Clearance
  • Excellent written and verbal communication
  • Highly process-driven and detail-oriented
  • Familiarity with Data Center Tiering (UTI) and thermal guidelines (ASHRAE TC9.9)
  • Organized, independent, and proactive
  • Proficiency in Microsoft Office tools (Word, Excel, Visio, PowerPoint)

Responsibilities

  • Monitor and maintain electrical and mechanical systems (BMS, EPMS, BAS)
  • Execute preventative and corrective maintenance tasks
  • Develop and maintain technical documentation and SOPs
  • Ensure compliance with SSAE 18, ISO, and PCI standards
  • Present at Change Advisory Board meetings and collaborate with vendors
  • Identify areas for efficiency and operational improvement
  • Respond to fault conditions and assist with diagnosis/remediation
  • Rack and stack IT hardware
  • Install/test copper and fiber cabling
  • Enforce physical and remote security protocols
  • Manage ticketing, visitor logs, and shipping/receiving
  • Provide top-tier customer service and remote hands support
  • Maintain cleanliness and organization of data center spaces
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