Data Center Operator

Salute • Hoffman Estates, IL

5d

About The Position

The Data Center Operator supports the continuous and efficient operation of data center facilities serving business services across the United States. The role monitors, maintains, and troubleshoots physical and environmental infrastructure, including power, cooling, and security systems, helping prevent downtime and data loss and supporting IT infrastructure and business continuity. The operator collaborates with technical teams to escalate and resolve issues promptly and contributes to a secure, reliable, high-performance environment.

Requirements

• High school diploma or equivalent.
• Basic understanding of data center infrastructure, including power, cooling, and security systems.
• Experience monitoring and maintaining physical IT environments or related technical facilities.
• Ability to work flexible shifts, including nights, weekends, and holidays as required.
• Strong attention to detail and ability to follow established procedures and protocols.
• Problem-solving abilities to diagnose issues and implement solutions or escalate them.
• Communication skills to coordinate with internal teams and external vendors.
• Adaptability and time management skills to handle shift work and respond to emergencies or unexpected situations.

Responsibilities

• Monitor temperature, humidity, airflow, and other environmental conditions to maintain optimal operating conditions.
• Inspect and maintain power distribution units, backup generators, cooling systems, and fire suppression equipment.
• Respond to alarms and alerts, diagnose and resolve issues, or escalate them to appropriate technical teams.
• Manage physical access controls and security protocols to protect data center assets and sensitive information.
• Maintain accurate logs and documentation of operational activities, incidents, and maintenance procedures.
• Coordinate with vendors and service providers on equipment repairs, upgrades, and preventive maintenance.
• Assist with hardware and cabling installation and decommissioning within the data center.
• Participate in disaster recovery drills and support emergency response efforts as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED