Data Center Operator - Full Time - Sunday-Thursday - 11:30 pm - 7:30 am

Racksquared • Columbus, OH

2d • Onsite

About The Position

Racksquared, a division of Wasserstrom, is a data center hosting leader, providing hosting, cloud, storage and disaster recovery solutions. We currently have an opening for a Full Time Shift Data Center Operator located in our Data Center in Downtown Columbus, OH. The Data Center Operator will be part of a 24/7 team supporting the data center operations and will be responsible for monitoring and validating system alerts, following standard operating procedures and check lists. This is an entry-level position and would be a good learning experience for anyone pursuing an education or career in Information Technology.

Requirements

• Proficient with MS Office Applications
• Experience with a Service Desk or Trouble-Ticketing Software
• Strong sense of urgency
• Excellent troubleshooting and problem solving skills with attention to detail
• Excellent interpersonal and communication skills
• Team player

Responsibilities

• Monitors production websites and related systems.
• Monitors production servers such as IBM I-Series, AIX, Windows and Linux.
• Monitors for alerts and responds by following company standard operating procedures.
• Maintains company tape library and changes tapes as necessary.
• Monitors backups for completion.
• Completes hourly checklists.
• Monitors data center security systems.
• Creates help desk tickets for customers and escalates issues as needed.
• Check in of data center customers third party service companies following standard operating procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed