Data Center Operations Security Program Manager

Serverfarm • Houston, TX

22h

About The Position

The Data Center Operations Security Program Manager is responsible for the design, implementation, and ongoing management of the physical security program across one or more data-center campuses. This role ensures the protection of personnel, critical infrastructure, customer assets, and information by establishing standardized security policies, operational procedures, compliance controls, and risk-management frameworks aligned with industry standards and operational best practices.

The Security Program Manager partners closely with Operations, Facilities, IT, Legal, Compliance, and external security vendors to maintain a secure, resilient, and audit-ready environment without compromising uptime or operational efficiency.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• 7+ years of experience in physical security or risk management.
• Experience managing multi-site security programs.
• Strong knowledge of physical security systems and technologies.
• Experience supporting audits and compliance frameworks.
• Excellent written and verbal communication skills.

Nice To Haves

• CPP, PSP, CISSP, CISM, or similar certifications.
• Experience in data-center, colocation, or hyperscale environments.
• Familiarity with SOC 1/2, ISO 27001, PCI DSS, and NIST frameworks.
• Experience managing large security vendors and contracts.

Responsibilities

• Develop, own, and maintain the enterprise physical security program for data-center operations.
• Establish standardized security policies, procedures, and operational playbooks across all sites.
• Define security governance frameworks aligned with industry standards.
• Oversee day-to-day physical security operations including access control, surveillance, and guard services.
• Implement and manage access control systems, CCTV, alarms, and monitoring platforms.
• Conduct risk assessments, vulnerability analyses, and threat modeling.
• Lead security incident investigations and corrective action planning.
• Develop and maintain incident response and escalation procedures.
• Support audits, customer assurance activities, and regulatory compliance.
• Manage security vendors, contracts, SLAs, and performance metrics.
• Develop and deliver security training and awareness programs.
• Establish KPIs, reporting, and continuous improvement initiatives.

Benefits

• paid time off
• paid holidays
• 401k
• FULL coverage medical, dental and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Senior