Data Center Operations and Design Engineer

Comcast Resume • Northlake, IL

7d • $68,460 - $102,690 • Onsite

About The Position

The Engineer 2, Data Center Engineering supports deployments and day-to-day operations in a critical facility at Comcast’s Northlake, Illinois data center. The role handles equipment installation, decommissioning, migrations, structured cabling, maintenance, troubleshooting, operational issue resolution, and on-call support. The engineer works across teams and with vendors, applies technical judgment to equipment placement and infrastructure support, and develops and follows procedures to help ensure work is safe, efficient, and aligned with company standards.

This position is onsite. The regular schedule is Monday through Thursday, 9 a.m. to 8 p.m., with a rotating on-call weekend schedule. The position cannot provide work authorization sponsorship or immigration support now or in the future.

Requirements

• 2–5+ years of experience installing and supporting switches, routers, servers, and rack-mounted equipment in a data center or critical facility.
• Experience supporting high-speed data, voice, IP, and network infrastructure.
• Working knowledge of power systems, including PDUs, ATSs, and UPSs.
• Understanding of data center power and HVAC environments.
• Ability to plan installations, manage inventory, and maintain accurate documentation.

Nice To Haves

• Exposure to AI tools, automation, or data-driven technologies.
• Experience creating and maintaining technical documentation and procedures.
• Familiarity with DCIM tools, ticketing systems, and data center support platforms.
• Experience coordinating vendors, materials, and project work.
• Strong problem-solving, organizational, and analytical skills.
• Effective communication and teamwork across technical and business teams.
• Ability to work independently, adapt in fast-paced environments, and execute with high quality.
• Proficiency with Microsoft Office and standard computer applications.
• Accountability, sound judgment, and professionalism.
• A bachelor's degree is preferred; Comcast may also consider coursework and experience or extensive related professional experience.

Responsibilities

• Manage rack, stack, power, cabling, deployment, decommissioning, and migration of equipment in the critical facility.
• Troubleshoot operational issues, support outage response, and engage appropriate resources to resolve issues.
• Coordinate change activities, maintenance work, technical project execution, resource planning, and implementation schedules.
• Maintain and troubleshoot structured cabling infrastructure and support capacity and day-to-day operational requirements.
• Develop, maintain, and execute methods of procedure (MOPs), technical procedures, and validation steps to ensure work is performed safely and with minimal impact.
• Participate in the on-call rotation, respond to after-hours incidents and urgent operational issues, and coordinate escalation or recovery actions.
• Document incident details, actions taken, and follow-up requirements for handoffs, root-cause review, and continuous improvement.
• Work with vendors and internal stakeholders to install, maintain, troubleshoot, and support data center infrastructure and related services.

Benefits

• Medical and dental coverage.
• 401(k) savings plan.
• Generous paid time off.
• Adoption assistance and childcare resources.
• Pet insurance.
• Free digital TV and internet for full-time employees in serviceable areas.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
• Eligible non-sales positions are generally eligible for a bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level