Data Center Manager

athenahealth • Remote - OH, OH

1d • $88,000 - $150,000 • Onsite

About The Position

The Data Center Manager oversees the operational excellence and lifecycle management of athenahealth’s physical data center infrastructure. Based in Ohio, this is an in-person role responsible for leading daily operations and supporting the stability and growth of production environments. The position reports to the Data Center Director.

The manager leads the data center engineering team’s work to maintain the stability, capacity, and lifecycle of physical devices, infrastructure, and environmental conditions. Responsibilities span server assets from procurement through decommissioning, including repairs and modifications. The role also works with data center providers to maintain suitable environmental conditions and supports Site Reliability Engineering operations through a 24x7x365 on-call coverage model. The manager drives continuous improvement and promotes accountability and technical excellence.

Requirements

• 2 to 5 years of experience in data center operations, infrastructure management, or a related technical field.
• Proven leadership skills and ability to manage teams and drive accountability.
• Hands-on experience with Prometheus and Grafana for monitoring and visualization.
• Proficiency in Jira for project and incident management.
• Strong analytical skills and experience analyzing operational data.
• Familiarity with physical data center infrastructure, including hardware lifecycle management and environmental controls.
• Ability to work in an in-person role based in Ohio.

Responsibilities

• Lead and manage daily data center operations to ensure high availability and performance of physical infrastructure.
• Develop and maintain infrastructure health and performance monitoring dashboards using Prometheus and Grafana.
• Use Jira to manage work orders, incident tracking, and project workflows.
• Analyze operational data to identify trends, risks, and opportunities to improve data center processes.
• Coordinate hardware procurement, installation, maintenance, and decommissioning with cross-functional teams.
• Ensure compliance with safety, security, and environmental standards within data center facilities.
• Foster accountability and continuous improvement in alignment with athenahealth’s core values.
• Support capacity planning and forecasting to align infrastructure growth with business needs.
• Participate in disaster recovery planning and execution.
• Assist with vendor management and contract negotiations related to data center services and equipment.
• Provide technical guidance and mentorship to junior team members.
• Contribute to documentation and knowledge sharing.
• Participate in cross-team initiatives to improve operational workflows and automation.
• Support on-call rotations as part of the 24x7x365 coverage model.

Benefits

• Health and financial benefits
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces
• Some offices welcome dogs
• Annual discretionary bonus plan, variable compensation plan, and equity plans, depending on role eligibility
• Company-sponsored events, including book clubs, external speakers, and hackathons

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed