Data Center Manager - Atlanta

DigitalOcean•Atlanta, GA
•Onsite

About The Position

DigitalOcean is hiring a hands-on technical leader to own end-to-end operations of its Atlanta data centers near Lithia Springs, Georgia. The role is onsite and responsible for reliable, efficient, and safe operations of physical infrastructure supporting customer and platform needs. The manager leads technicians and engineers, supports regional data center initiatives, and partners with architects, infrastructure product teams, facilities, capacity planning, supply chain, and external providers to deliver and operate infrastructure. The position oversees deployment, maintenance, and optimization of compute, storage, networking, and GPU-based systems, as well as the physical environment, including power delivery, airflow, cooling, and applicable liquid cooling systems. It coordinates staffing, scheduling, performance, career development, inventory, logistics, vendor relationships, and infrastructure demand. The manager also leads escalations and incidents, uses Jira and Kanban to manage work, and collaborates with data center teams across global locations to share practices, address risks, and align scalable infrastructure plans.

Requirements

  • 6–10 years of progressive experience in data center operations, including at least 3 years of team leadership or site management in a high-scale environment.
  • Deep technical knowledge of data center systems, including compute, storage, networking, airflow, and cooling, and the ability to coach others in these areas.
  • Strong understanding of facility infrastructure, including electrical systems, power distribution, UPS, and cooling design principles.
  • Hands-on experience with data center health monitoring, rack design, structured cabling, and server manageability tools.
  • Experience using work-tracking tools such as Jira and applying Kanban or similar agile workflows.
  • Strong leadership skills, including driving performance, setting goals, and building a culture of ownership and continuous improvement.
  • Strong problem-solving and communication skills, with the ability to work cross-functionally.
  • Global mindset and experience working with geographically distributed teams, including alignment across time zones and infrastructure standards.
  • Ability to be on-call for escalations outside business hours.
  • Ability to lift up to 50 lbs and remain on your feet during extended work sessions.
  • Willingness to travel, typically up to 10% domestically, including between multiple locations during the workday and occasional overnight stays at other sites.
  • May work 12-hour shifts, including non-standard hours such as evenings, nights, weekends, and holidays.

Nice To Haves

  • Experience with GPU deployments.
  • Familiarity with liquid cooling infrastructure or high-density rack solutions.

Responsibilities

  • Manage onsite operations of the Atlanta data centers, ensuring uptime, efficiency, and safety.
  • Lead and mentor technicians and engineers across Atlanta locations, including staffing, scheduling, performance management, and career development.
  • Oversee deployment, maintenance, and optimization of compute, storage, and networking infrastructure, including GPU-based systems.
  • Manage the physical infrastructure environment, including power delivery, airflow, cooling, high-density compute workloads, and applicable liquid cooling systems.
  • Work with facilities and capacity planning teams to optimize rack density and energy efficiency.
  • Partner with vendors, OEMs, and suppliers to coordinate component delivery, manage RMAs, and resolve hardware escalations.
  • Work with facilities and infrastructure engineering teams to understand mechanical and electrical designs, contribute to floor planning, and align facility capabilities with compute growth.
  • Partner with data center architects, cloud product owners, and internal teams to align infrastructure buildouts with customer and platform requirements.
  • Collaborate with regional data center managers and infrastructure leads globally to share best practices, surface risks, align infrastructure plans, and drive consistency and innovation.
  • Work with Supply Chain and Asset Management to maintain inventory accuracy, streamline logistics, and ensure component readiness.
  • Align with Capacity Management to forecast and fulfill infrastructure demand for customer growth and product launches.
  • Manage day-to-day tasks through Jira using Kanban methodology.
  • Work with data center providers to maintain operational excellence.
  • Manage vendor coordination, RMAs, shipping and receiving, and inventory control.
  • Serve as the local escalation point and incident lead for operational or technical challenges.

Benefits

  • Annual bonus plan eligibility for non-sales roles, subject to plan terms and local eligibility.
  • Potential eligibility for a new-hire equity grant, subject to plan terms and local eligibility.
  • Potential Employee Stock Purchase Program participation in participating countries.
  • Reimbursement for relevant conferences, training, and education, subject to company policy.
  • Benefits may include flexible time off, local team meetups, and mental health and well-being support.
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