Data Center Lead Engineer - TS/SCI with CI Poly
About The Position
We are seeking a Data Center Lead Engineer with strong Dell hardware expertise and a leadership mindset to support and help expand operations within a secure enterprise environment. You MUST have an active TS/SCI with CI Poly, or higher. This role offers a unique opportunity to take on-site ownership, build relationships with the existing team, and grow into a broader leadership and operational influence position. The ideal candidate is both technically strong and adaptable—a hands-on “athlete” who can quickly learn and support technologies beyond their core expertise while helping guide team direction and customer engagement.
Requirements
- Active DoD Top Secret clearance with SCI access and CI Polygraph
- 3–5 years of relevant technical experience (or 5–7 years without a degree)
- Bachelor’s degree in Computer Science or related field (or equivalent experience)
- Strong hands-on experience with server hardware, storage, and networking
- Ability to troubleshoot across multiple infrastructure domains
- Experience in a data center operations environment
- Strong written and verbal communication skills
- Proven ability to work independently with minimal supervision
- Valid driver’s license with a clean driving record
Nice To Haves
- Linux, Windows Server, virtualization, and storage experience
- Familiarity with federal or defense IT environments
- Experience working with data center tools and lifting equipment
- Ability to lift up to 40 lbs and operate hand/power tools
- CompTIA A+, Network+, Security+, or CASP
- Cisco CCNA or Security certifications
- ITIL v3 (or newer)
Responsibilities
- Provide hands-on support for data center infrastructure including servers, storage, and networking
- Troubleshoot and resolve hardware, OS, and infrastructure issues across multiple platforms
- Perform break/fix support, including component replacement and system diagnostics
- Execute high-volume, low-impact tasks efficiently and accurately
- Support installation, configuration, and upgrades of data center equipment
- Manage and resolve escalations, removing blockers to maintain operational flow
- Maintain accurate documentation of activities and system changes
- Collaborate with cross-functional teams and stakeholders across all levels
- Develop familiarity with new technologies and expand beyond core Dell expertise
- Contribute to on-site leadership presence, helping strengthen customer relationships and identify growth opportunities
Benefits
- comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK
- Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered
- PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance
- An Employee Assistance Program is available at no cost to all employees
- PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
