Data Center Infrastructure Specialist

Nightwing Intelligence Solutions•Sterling, VA

About The Position

Roka Security is seeking a Data Center Infrastructure Specialist, described in the posting as a Data Center Technician, to install and decommission network, system, and cabling infrastructure in Data Center environments. The role focuses on delivering sustainable, repeatable, and improved solutions and processes while maintaining high-quality workmanship and Data Center cleanliness. The specialist provides leadership to crews, collaborates with stakeholders on project progress, and applies a broad understanding of Data Center infrastructure technologies while following production, safety, and quality standards, codes, and industry best practices. The position covers infrastructure installation and decommissioning; server, switch, and network equipment configuration and testing; documentation and project handover; quality and safety practices; and continuous process improvement. Work may include pulling and terminating copper and fiber cabling, fusion splicing, laying out MDF and IDF closets, testing installations, documenting as-built conditions, and supporting project close-out. The role may require work outside normal business hours, raised-floor and ladder work, and work in confined spaces or at heights when necessary.

Requirements

  • High school diploma or equivalent.
  • Hands-on experience supporting Data Center network, system, and cabling installations or similar settings.
  • Proven experience with structured cabling installations in production environments.
  • Experience with both copper and fiber optic cable installations.
  • Experience pulling low-voltage cables.
  • Understanding of copper and fiber cable testing and troubleshooting.
  • Ability to lay out MDF and IDF closets and dress cables.
  • Basic understanding of fiber equipment and fiber terminations.
  • Familiarity with wiring schemes and wiring testing procedures.
  • Basic knowledge of Linux operating systems, specifically Debian or Ubuntu.
  • Experience with base configuration of servers, switches, and network equipment.
  • Knowledge and use of basic telecom hand tools.
  • Proficiency with cable testing equipment.
  • Experience with fusion splicing equipment.
  • Familiarity with cable-pulling equipment and techniques.
  • Ability to read and understand job floor plans and blueprints.
  • Clear understanding of job safety requirements.
  • Strong attention to detail and quality workmanship.
  • Strong organizational and time management skills.
  • Effective communication with technical and non-technical stakeholders.
  • Ability to work independently and as part of a team.
  • Leadership capabilities to guide and direct crews.
  • Ability to lift and carry equipment weighing up to 50 pounds.
  • Ability to work in Data Center environments, including raised floors and ladder work, and in confined spaces or at heights when necessary.
  • Ability to work outside normal business hours when needed.

Nice To Haves

  • Technical certification or an associate degree in a related field, or an equivalent combination of technical training and hands-on experience.
  • BICSI Technician or BICSI Installer certification.
  • Fiber Optic Association certification.
  • CompTIA Network+ or Linux+ certification.
  • Familiarity with analog, DSL, and circuit extension work.
  • Experience with Data Center infrastructure technologies such as HVAC, power, and cooling.
  • Understanding of change management processes in Data Center environments.
  • Experience with ticketing and project management systems.
  • Familiarity with cable management documentation tools.
  • Knowledge of Data Center infrastructure management (DCIM) systems.
  • Experience supporting government or DoD Data Centers.
  • Previous experience in colocation or enterprise Data Center facilities.
  • Background in telecommunications or network infrastructure.
  • Experience with Data Center moves, adds, and changes (MAC work).

Responsibilities

  • Install and decommission network, system, and cabling infrastructure in Data Center environments.
  • Pull low-voltage cables according to industry standards and best practices.
  • Perform fusion splicing and fiber optic cable installations.
  • Terminate and label copper and fiber cabling in the field.
  • Lay out MDF and IDF closets according to specifications and blueprints.
  • Dress cables and perform cable terminations.
  • Patch network equipment using copper and fiber connections.
  • Extend fiber circuit lines and work on analog and DSL systems.
  • Provide base configuration and burn-in of new servers, switches, and other hardware.
  • Test and troubleshoot copper and fiber cable installations, including termination, testing, and splicing work.
  • Validate connectivity and performance of installed infrastructure and conduct quality assurance checks.
  • Read and comprehend blueprints and building documentation.
  • Redline work and maintain accurate as-built documentation.
  • Provide structured project progress feedback to stakeholders and collaborate with them to remove obstacles and resolve issues.
  • Track metrics and SLAs to ensure project deliverables are met.
  • Manage network and system handover processes and execute project close-out procedures and documentation.
  • Maintain quality workmanship, Data Center cleanliness, and organization.
  • Follow production, safety, and quality standards, codes, industry best practices, and job safety requirements.
  • Use telecom hand tools and equipment properly and follow change management and documentation procedures.
  • Deliver sustainable, repeatable solutions and processes and identify opportunities to improve workflows and procedures.
  • Provide leadership to crews, mentor junior technicians, and contribute to best-practices documentation and standard operating procedures.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • 401(k) with company match.
  • PTO and paid holidays.
  • Ongoing technical training and certification support.
  • Additional insurances.
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