Data Center Infrastructure Architect

CXtec Inc. • Syracuse, NY

5h • $120,000 - $170,000 • Hybrid

About The Position

At CABLExpress, we don’t just build cabling infrastructure—we enable the future of connectivity. For nearly 50 years, we’ve led the industry with high-performance fiber solutions designed for the demands of modern data centers. We’re seeking a Data Center Infrastructure Architect to help drive what’s next. In this role, you’ll act as both strategist and technical leader—guiding customers through complex decisions, shaping solutions at Layer 1, and influencing outcomes across the sales journey. If you’re passionate about innovation and thrive in a collaborative, customer-focused environment, this is your opportunity to make an impact.

Requirements

• 7+ years of experience in structured cabling, data center storage area networking (SAN), or network infrastructure technical sales
• Bachelor's Degree in engineering, computer science or related field
• Exceptional knowledge of data center optical cabling, structured cabling, and data center transmission topologies; as well as the underlying link-layer standards (Ethernet, InfiniBand and Fibre Channel)
• experience in structured cable infrastructure design required
• Proficiency in Microsoft Visio to support design according to TIA942 standards
• Proficiency in Microsoft Office, specifically Word, Excel and PowerPoint
• Ability to organize and manage multiple priorities, while demonstrating strong attention to detail and appreciation of deadlines is essential
• Demonstrate strong analytical, problem solving and decision-making skills; be a process-oriented thinker
• Exhibit strong teamwork and interpersonal skills
• Exceptional communication skills, both verbally and written
• Must be able to adapt to a high-pressure, continuously changing environment
• Demonstrate enthusiasm and commitment to the job and the company core values

Nice To Haves

• RCDD or DCDC certification preferred
• knowledge of AutoCAD or other engineering applications a plus

Responsibilities

• Deliver expert pre- and post-sales technical support, including design assistance, addressing technical queries, crafting tailored solutions, supporting quotes, and proposals
• Technically engage with prospects and current customers to consult, advise, and elevate the customer experience
• Collaborate closely with the sales team to ensure CABLExpress products are the preferred choice during all customer interactions and opportunity development
• Lead targeted customer-facing meetings and presentations, develop strong customer relationships, and ensure follow-up throughout the sales lifecycle
• Champion customer satisfaction, support installation and issue resolution to secure repeat business and sustain long-term customer partnerships
• Lead customer requirement conversations as the technical subject matter expert; develop architectural designs and specifications according to the TIA942 standard
• Monitor market and competitor activities, providing insightful reports and strategic feedback to Product Management, Product Marketing, and Sales leadership teams
• Participate in trade shows, high profile conferences, attend standards body meetings, customer training and webinars as a subject matter expert

Benefits

• Health insurance and prescription drug coverage
• Dental and Vision insurance
• Company-paid life insurance and voluntary life options
• Company paid short and long-term disability coverage
• Critical illness, accident and hospital indemnity insurance
• Flexible spending accounts
• Pet insurance
• Traditional and Roth 401(k) retirement plan with company match
• Tuition reimbursement and Employee Assistance Program
• Paid vacation, sick/personal days and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior