Data Center Field Service Engineer

Trane Italia•Davidson, NC

3d•$47 - $63•Onsite

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is committed to putting the planet first. Sustainability is not just how we do business; it is our business. We are seeking a Data Center Field Service Engineer to join our team supporting our commercial customers. This role is field-based, requiring work on-site at customer locations. You can be located anywhere in the Continental United States for this role. As a Data Center Field Service Engineer, you will be a senior-level team member of the Trane Data Center Services Team, responsible for supporting data center cooling infrastructure across North America. This includes a primary focus on data center startup, commissioning, maintenance, troubleshooting, repair, and emergency response activities. You will diagnose and repair complex HVAC and chiller systems, including air-cooled and water-cooled equipment, and support field activities involving screw and centrifugal compressor technologies. Responding to critical service events, equipment failures, and customer emergency situations in a timely and professional manner is crucial. This role will require 75% plus travel, typically within the United States but potentially including international travel.

Requirements

5+ years of experience in the HVAC industry, with experience in mission-critical, large-tonnage, or complex chiller environments.
Strong knowledge of thermal cooling systems, including air-cooled and water-cooled chillers, pumps, hydronic systems, cooling towers, and associated mechanical equipment.
Hands-on experience with startup, commissioning, troubleshooting, and repair of mission-critical cooling equipment.
Experience supporting screw and centrifugal compressor technologies in demanding operating environments.
Ability to diagnose and resolve complex mechanical and electrical issues affecting cooling system performance and reliability.
Familiarity with commissioning processes, sequence of operations, equipment checkout, and performance verification.
Experience working with equipment manufactured by Trane, York, Carrier, Daikin, Vertiv, Liebert, Stulz, and Johnson Controls.
Strong commitment to safety, documentation accuracy, and professional customer support in critical environment applications.
A valid driver’s license, with no major or frequent traffic violations
Ability to travel 75% plus
Must be able to safely and legally operate a vehicle using a seat belt
Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties
Must be able to twist the trunk of your body 90 degrees in each direction
Must be able to squat and touch the floor with both hands
Must be able to reach your hands over your head
Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours
This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders.
It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.
Must be able to safely use a ladder with a 350 lb. total weight limit, while carrying equipment of 50 lbs. or less
Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal
Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet +

Nice To Haves

Previous OEM training, factory startup experience, or field commissioning experience is preferred.
A 2+ year degree, technical certification, or equivalent training in HVAC, mechanical systems, electrical systems, or a related field is preferred.

Responsibilities

Travel to and support data center cooling infrastructure across North America, with a primary focus on data center startup, commissioning, maintenance, troubleshooting, repair, and emergency response activities.
Diagnose and repair complex HVAC and chiller systems, including air-cooled and water-cooled equipment.
Support field activities involving screw and centrifugal compressor technologies.
Respond to critical service events, equipment failures, and customer emergency situations in a timely and professional manner.
Support customer operations teams during planned deployments and active service assignments.
Assist with system performance evaluations, root cause analysis, and reliability improvement efforts.
Maintain complete, accurate, and timely service records, field reports, and related documentation.
Follow all company safety policies, customer site requirements, and regulatory standards.
Maintain professional and effective communication with customers, contractors, project teams, and internal stakeholders.
Travel extensively throughout North America based on business needs, project requirements, and customer demand.
Perform startup, troubleshooting, repair, and operational support for Data Center cooling equipment.
Diagnose mechanical and electrical issues affecting chiller and cooling system performance.
Support emergency response activities during equipment failures and critical service events.
Verify proper system operation following maintenance, repair, and service activities.
Execute preventive maintenance and corrective maintenance activities in accordance with company standards and customer requirements.

Benefits

Competitive Pay
All earned flight, hotel and rental car points are yours to keep
Medical, dental, vision
401k with up to 6% matching
Core company contribution of 2% to 401k
9 paid holidays
15 days of vacation time
Life insurance
Manufacturer (OEM) Level Training
Family building benefits include fertility coverage and adoption/surrogacy assistance.
3 floating holidays
Sick leave
Additional options to support volunteer and parental leave.
Educational and training opportunities through company programs
Tuition assistance
Student debt support.