Data Center Facilities Engineering Senior Associate

DTCC • Brooklyn, NY

4d • Hybrid

About The Position

The Data Center Facilities Engineering Senior Associate is responsible for operational reliability, risk management, and performance of mission-critical infrastructure supporting DTCC data center operations. The position exercises independent judgment in operating, maintaining, and protecting critical building systems, including electrical distribution, UPS systems, emergency generators, fuel systems, chilled water systems, HVAC infrastructure, fire/life safety systems, building automation systems, and related equipment.

The Senior Associate serves as the on-site operational authority during infrastructure events, manages critical vendor activities, coordinates maintenance and change activities, assesses operational risk, and supports infrastructure reliability and business continuity objectives. The role requires sound decisions in dynamic operational environments while balancing reliability, risk, regulatory compliance, and business requirements.

The position is part of DTCC’s CFO Organization, which comprises ten functions supporting the financial backbone of the company.

Requirements

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering discipline. Facilities Management, Operations Management, or experience alone cannot substitute for the engineering degree requirement.
• At least 6 years of experience supporting mission-critical infrastructure environments.
• Hands-on experience with Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS), including alarm and trend evaluation, infrastructure monitoring, troubleshooting, and operational decision-making.
• Experience using a Computerized Maintenance Management System (CMMS) for preventive and corrective maintenance, work orders, asset records, and maintenance documentation.
• Working knowledge of ITIL-based Change, Incident, and Problem Management processes in a mission-critical environment.
• Experience with vendor and contract management, service-provider performance, and oversight of critical maintenance activities.
• Experience overseeing purchase orders and budgets associated with facility operations, maintenance services, vendors, and infrastructure projects.

Nice To Haves

• Experience with ISO 50001 and ISO 14001, or equivalent energy and environmental management systems.

Responsibilities

• Maintain operational ownership of data center critical infrastructure and ensure the reliability, availability, and performance of mission-critical facilities.
• Evaluate operational conditions, assess infrastructure risks, and lead response and recovery during infrastructure incidents, outages, and critical events.
• Review and coordinate infrastructure changes, maintenance activities, and operational procedures to align with reliability, compliance, and business continuity objectives.
• Serve as the primary operational interface for critical-infrastructure vendors, overseeing maintenance activities, service delivery, and adherence to operational standards.
• Analyze equipment performance and operational trends and recommend improvements to system reliability, resiliency, and facility performance.
• Support lifecycle planning, infrastructure modernization initiatives, preventive maintenance programs, and facility infrastructure projects.
• Serve as Incident Commander or technical lead during infrastructure events, coordinating diagnostics, recovery, and post-event corrective actions.
• Support audits, compliance reviews, operational documentation management, inventory readiness, and governance requirements.
• Promote a risk management culture by implementing and demonstrating processes and procedures that identify and mitigate risk.
• Mitigate risk by following established procedures, monitoring controls, identifying key errors, and demonstrating strong ethical behavior.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension and retirement benefits.
• Paid time off, personal/family care, and other leaves of absence.
• Flexible/hybrid work model of three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior