Data Center Facilities Engineering Senior Associate
About The Position
The Data Center Facilities Engineering Senior Associate is responsible for the operational reliability, risk management, and performance of mission-critical facility infrastructure supporting DTCC's data center operations. The role exercises independent judgment in operating, maintaining, and protecting critical building systems, including electrical distribution, UPS systems, emergency generators, fuel systems, chilled water systems, HVAC infrastructure, fire/life safety systems, building automation systems, and related support equipment. The Senior Associate serves as the on-site operational authority during infrastructure events, manages critical vendor activities, coordinates maintenance and change activities, assesses operational risk, and ensures infrastructure reliability in support of business continuity objectives. The position requires sound decision-making in dynamic operational environments while balancing infrastructure reliability, operational risk, regulatory compliance, and business requirements.
Requirements
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering discipline. Facilities Management, Operations Management, or experience alone cannot substitute for the engineering degree requirement.
- At least 6 years of experience supporting mission-critical infrastructure environments.
- Hands-on experience with Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS), including alarm/trend evaluation, infrastructure monitoring, troubleshooting, and operational decision-making.
- Experience using a Computerized Maintenance Management System (CMMS) for preventive and corrective maintenance, work orders, asset records, and maintenance documentation.
- Working knowledge of ITIL-based Change, Incident, and Problem Management processes in a mission-critical environment.
- Experience with vendor and contract management, service-provider performance, and oversight of critical maintenance activities.
- Experience overseeing purchase orders and budgets associated with facility operations, maintenance services, vendors, and infrastructure projects.
Nice To Haves
- Experience with ISO 50001 and ISO 14001, or equivalent energy and environmental management systems.
Responsibilities
- Maintain operational ownership of data center critical infrastructure systems and ensure the reliability, availability, and performance of mission-critical facilities.
- Evaluate operational conditions, assess infrastructure risks, and lead response and recovery efforts during infrastructure incidents, outages, and critical events.
- Review and coordinate infrastructure changes, maintenance activities, and operational procedures to align with reliability, compliance, and business continuity objectives.
- Serve as the primary operational interface for vendors supporting critical infrastructure, overseeing maintenance activities, service delivery, and adherence to operational standards.
- Analyze equipment performance and operational trends and recommend improvements to enhance system reliability, resiliency, and facility performance.
- Support lifecycle planning, infrastructure modernization initiatives, preventive maintenance programs, and facility infrastructure projects.
- Serve as Incident Commander or technical lead during infrastructure events, coordinating diagnostics, recovery efforts, and post-event corrective actions.
- Support audit activities, compliance reviews, operational documentation management, inventory readiness, and governance requirements.
- Foster a risk management culture by implementing and demonstrating processes and procedures that identify and mitigate risk.
- Mitigate risk by following established procedures, monitoring controls, spotting key errors, and demonstrating strong ethical behavior.
Benefits
- Competitive compensation, including base pay and annual incentive.
- Comprehensive health and life insurance and well-being benefits, based on location.
- Pension and retirement benefits.
- Paid time off, personal/family care, and other leaves of absence to support physical, financial, and emotional well-being.
- Flexible/hybrid work model of 3 days onsite and 2 days remote.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
